Kelowna Urgent & Primary Care Centre (UPCC)

Kelowna Urgent & Primary Care Centre (UPCC)

About Kelowna Urgent & Primary Care Centre (UPCC)

The Kelowna Urgent and Primary Care Centre (UPCC) provides team-based care for non-emergency health concerns to individuals in Kelowna who require same-day attention.

Care is available for concerns such as:

  • Minor injuries
  • Sprains and strains
  • Infections
  • Less serious child illness and injury 
  • High fever
  • Cuts, wounds or skin conditions.

If you do not have a family doctor or nurse practitioner, or you are unable to get an appointment with your care provider that day, you can visit the UPCC. A health-care team is available to provide care for your health issues.

You may see one or more of the following health professionals depending on your care needs:

  • Family physician
  • Nurse practitioner
  • Registered nurse
  • Social worker
  • Physiotherapist
  • Mental health and substance use clinicians

UPCC patients are seen based on urgency, not on a first come first served basis. The UPCC does not book appointments. To contact a registered nurse for health advice, call 8-1-1.

Hours for Kelowna Urgent & Primary Care Centre (UPCC)

Monday to Sunday: 9:30 a.m. to 8:30 p.m. including statutory holidays.

49.8831062, -119.4755102

Available Amenities

Resources

Urgent & Primary Care Resources

A list of websites & resources to help you access health services & information

Resources

Urgent & Primary Care Resources

A list of websites & resources to help you access health services & information

Frequently Asked Questions

Is the UPCC wheelchair accessible?

Yes.

Do I need to book an appointment?

No. Appointments aren't needed for urgent care.

Are there emergency hours?

No. We are open 9:30 a.m. to 8:30 p.m., seven days a week, including statutory holidays.

Is the UPCC accessible by public transit?

Yes.

Is the UPCC open on holidays?

Yes.

Is the UPCC part of a primary care network (PCN)?

Yes. Learn about primary care networks.

How do you book a lab appointment?

For locations that have appointment booking as an option, you can book your lab test and ECG online.

If you're unable to book online, please call the Digital Health Support Desk at 1-844-870-4756. The support desk is open Monday to Friday, 7 a.m. to 7 p.m., and Saturday and Sunday, 8 a.m. to 4 p.m. Please note the support desk is closed statutory holidays.

Stories@IH

Read our latest stories

4 Minute Read
Community & Culture, Health & Wellness

There may come a time in life where there will be a need for extra help with living at home. A wide range of services are available to you through IH.

6 Minute Read
Health & Wellness

Your emergency kit should always include critical supplies like water, food, and a wind-up radio, but you can also add items that are unique to your situation.

3 Minute Read
Community & Culture

Tammy Molina collaborates with employees and medical staff as they navigate situations that would benefit from an ethical decision-making process.

6 Minute Read
Health & Wellness

Jennifer was a healthy 4-year-old when she was diagnosed with heart failure (cardiomyopathy). Learn more about heart failure risks, diagnosis & management

4 Minute Read
Community & Culture

Meet Steven Hui, chair of the Revelstoke District Health Foundation and learn about the work they do in their community.

3 Minute Read
Community & Culture

Tiova de Kok knew from when she was a small child that nursing was a life goal.

STAY CONNECTED

Receive news and alert posts, and Stories@IH blog posts, right to your inbox!

mail