Cottonwoods Care Centre
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Cottonwoods Care Centre is a 221 bed, one-storey building centrally located on Ethel Street in beautiful Kelowna, BC.  The original building was completed in 1976, and in 1984 an addition was completed bringing the facility to its current state occupying 156,080 square feet. 
The Aberdeen Unit has 60 Short Stay beds including 2 respite beds. Bridgeway is our special populations unit comprised of 32 beds - typical clients are younger adults. The Cadder Court, Ethel Glenn and Driftwood Units have 43 beds respectively. 
Cottonwoods Care Centre:


Interior Health​

Location & Contact:

Visit the Cottonwoods Care Centre listing in our Find a Location directory.


Access to subsidized long-term care is through an assessment by Interior Health staff. For more information on subsidized long-term care services, contact the Home Health office nearest you.​

Building Amenities:
  • Many safe, secure outdoor areas. Common, private space on every neighbourhood. Numerous patios, some with gazebos
  • Free visitor parking
  • Gift Shop
  • Hair Salon
  • Dental Office
  • Day Care
  • Fine Arts Room
  • Laundry Services
  • Gym
Language, Culture & Religion:
Official language is English. There is a “Prayer and Praise” pastoral service offered on Fridays.
Accreditation Status:

See Interior Health’s accreditation page.

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada.​

Philosophy of Care:

Our resident-centred philosophy is designed to support residents’ choices, help people function at their highest level and provide the best quality of life possible.  Patient Family Centered Care (PFCC) is important to us and we try to provide care in keeping with our philosophy of trying to see everything from the eyes of our patients and family.

Palliative care and end-of-life services, including  eligibility assessment and the provision of medical assistance in dying (MAiD), are available at this care home.

Type of Accommodation: 153 residential beds, 60 short stay beds and 2 respite beds.

Monthly rate is up to 80 per cent of client’s after tax income, with minimum and maximum rates set by the Ministry of Health Services. More information.​

Special Recreation: On-site child daycare promotes intergenerational activities. Wheelchair accessible walkways around building. Ponds and secure garden areas allow safe outdoor access. Planned activities and outings.
Accessibility: Flat property accessible to all people with physical disabilities. Wheelchair accessible.  Cottonwoods transport buses are also wheelchair friendly.
Motorized Scooter Policy:

Resident must be deemed cognitvely and physically capable of the safe operation of a motorized wheelchair within the facility.  Power mobility assessment provided as per Interior Health Power Mobility Guidelines.

Occuptional Therapy will perform an assessment in order to determine appropriate indoor power mobility.

Pet Policy: Pet policy in place. Pets live permanently in facility and pet visiting is permitted.
Smoking Policy:

Cottonwoods Care Centre is a non-smoking facility.  See the Interior Health Policy.​

Safety & Security:
Secure outdoor areas, secure fenced patios, wander guard system.  Ethel Glen Unit features a secured dementia unit.  Access to the facility is restricted to three front entrances.
Neighbourhood Community Amenities: Centrally located near parks and amenities.  10 minute walk to the Kelowna General Hospital.  Facility is located on a bus transportation route.
Facility Restrictions: No Smoking.  Visitor parking on the street or front parking lot only.  Televisions size may not exceed 27”.
Other Amenities:

Family rooms with fireplace, large flat screen televisions, small kitchenettes, resident computers.  Excellent activities and resources available. 

Meeting Rooms:  Lobby Meeting Room, Bridgeway Meeting Room, Short Stay Meeting Room.

Cable television is available at a cost of $24/month.

As a step towards reconciliation, Interior Health acknowledges the land that we live, work, and play on as the traditional territories of the Dakelh Dene, Ktunaxa, Nlaka’pamux, Secwepemc, St’at’imc, Syilx and Tsilhqot’in peoples. It is with humility that we continue to strengthen our relationships with the First Nation, Métis, and Inuit peoples of the interior.
MoH     PCQO