Residential Care
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For adults who can no longer live safely or independently at home

Residential Care is the BC Ministry of Health term for what you may know as Long Term Care, Extended Care, Nursing Home Care or Geriatric Care Facility.  Read more in our Resident & Family Handbook.

When you are no longer able to stay at home with assistance, your local Home Health and Community Care office is available to assist you with options. Interior Health believes the best quality of life is achieved by remaining in one’s own home environment for as long as possible. To this end, the Home Health and Community Care Case Manager will complete an assessment and help you explore options that will allow you to manage in your home.

Ultimately, access to residential care is based on a person’s assessed need and risk. Residential Care is for adults with complex health care needs requiring 24-hour professional care due to physical disability or mental or behavioural conditions, including brain injuries or dementia.

All residential care facilities in British Columbia must provide care that meets established standards. Our Interior Health Community Care Licensing office ensures these standards are met.

Learn more about planning for your care needs and selecting a residential care facility.

Your care

Our resident-centered philosophy is designed to support residents’ choices, help people function at their highest level and provide the best quality of life possible.

The BC Residents’ Bill of Rights promotes health, safety and dignity and supports the social, cultural, religious, spiritual and other rights of residents.

Resident and Family Councils are made up of persons who either live in a residential care facility or are friends and relatives of care facility residents. The councils facilitate improved communication and collaboration between family members and facility staff and management.  View the Family Council Resource Guide.

Benefits include:

  • Standard accommodation with 24-hour nursing and personal care
  • Safe and secure living environment
  • Medication supervision and administration
  • Development and maintenance of personal care plans
  • Clinical support services such as rehabilitation and social work services consistent with the care plan
  • Planned physical, social and recreational activities
  • Nutritious meals, including therapeutic meals as ordered, and meal replacements
  • Laundry services, including personal clothes that can be washed without special attention to the laundering process
  • General hygiene supplies
  • Routine medical supplies and standard incontinence management

Am I eligible?

The first step to enter a publicly-subsidized residential care facility is for you to have a health care needs assessment completed by one of our Home health and Community Care Case Managers. Visit the Eligibility page to learn more.

Is there a cost?

While Interior Health pays for the care provided in publicly subsidized residential care facilities, our residents contribute towards the daily costs of food and accommodation. Read the Costs page to learn more.

Where can I find a subsidized residence?

We have a number of residential care facilities throughout the Interior Health region. Find a facility in your community.

How do I access residential care service?

The first step to entering a publicly subsidized residential care facility is to have a health care needs assessment completed. We make it a priority to provide assessments to people with the greatest need. Visit the Accessing Residential Care page to learn more. 

Send well wishes to friends and family

Our Ewishes program is a free service that allows you to stay in touch with patients in residential care. Visit the Ewishes page to learn more.

Seniors Advocate BC

The Office of the Seniors Advocate monitors and analyzes seniors’ services and issues in B.C., and makes recommendations to government and service providers to address systemic issues.

We want to hear from you

If you are unhappy with the service you received, you are encouraged to speak with the person who provided the service, or to the manager of the area. All patients and clients are encouraged to try and resolve any issues at the time and place care is received.

If you still feel your concern has not been adequately addressed, you can contact the IH Patient Care Quality Office directly for further action.


MoH     PCQO