Operations in Contravention
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Community Care & Assisted Living Act

Unlicensed care providers may care for only two persons not related to them, at any one time. An unlicensed provider may also exceed the limit of two children if they are children within a single sibling group (brothers and sisters). If someone cares for 3 or more persons as outlined in the Community Care and Assisted Living Act, without a community care facility licence, they may be operating in contravention of the Act.

Licensing Officer Response to Complaints of Unlawful Care

Section 15(1)(a) of the Community Care and Assisted Living Act requires a licensing officer to investigate every complaint that an unlawful care facility is being operated. We inspect the address where care is being provided and verify the number of persons in care. If unlicensed care is being provided, the operator will be asked to reduce the number of persons in care so that they are no longer operating unlawfully.

Complaint Reports

The following inspection information reflects the date when the complaint was received, a summary of the findings and the steps the operator has taken in order to be in compliance with the Act.

​Name ​Address ​Owner ​Report
​Breanne Boivin ​519 Arbutus Street, Chase, BC Breanne Boivin​ ​View report
​Danielle Kontopski ​331 4th Street NE
Salmon Arm BC
Danielle Kontopski​ View report
Sorrento Centre Retreat and Conference Centre 1159 Paschendaele Road, Sorrento BC Melissa Green View report​

Nicole Pankratz

​115-298 Maple St., Penticton BC ​Nicole Pankratz View report
Giggles and Hugs​​ 500 Dougall Road S, Kelowna BC​ ​Dalyce Romaniuk View report​
Giggles and Hugs​​ 500 Dougall Road S, Kelowna BC​​ ​Dalyce Romaniuk​ View report
One Tree Adventures ​2551 St Paul Street, Rossland BC ​Emily Kogan-Young View report​
West Kootenay Kids Unplugged    26 Duncan Avenue, Fruitvale BC    ​ Caitlyn Jorgensen    View Report
​Westside Tae Kwon Do ​2109 C Louie Drive, Westbank, BC ​Michael Smith View Report
​Sheena Harvey ​1343 Kilwinning Street, Penticton BC ​Sheena Havery View Report
​Erica McGregor 4-215 25th Ave S,Creston, BC​ Erica McGregor​ View Report
​Crystal Livingston and Debbie Lunan ​ 3702 17th Ave, Vernon,BC​ ​Debbie Lunan ​View Report
​Stop n' Play Childcare ​521 4 Ave, Fernie, BC ​Andrea Reed View Report​
​Koral Moore 3905 24th Avenue, Vernon, BC​ Koral Moore​

View Report​ 


Applying for a license

Learn about the application process for a community care licence.



As a step towards reconciliation, Interior Health acknowledges the land that we live, work, and play on as the traditional territories of the Dakelh Dene, Ktunaxa, Nlaka’pamux, Secwepemc, St’at’imc, Syilx and Tsilhqot’in peoples. It is with humility that we continue to strengthen our relationships with the First Nation, Métis, and Inuit peoples of the interior.
MoH     PCQO