Applying for a Residential Care Licence
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A licence is required to operate a facility providing care

A Community Care Facilities Licence is required for all programs and facilities providing care to three or more persons who are not related to the operator by blood or marriage.

Apply for a residential care licence

Step 1: Review the Residential Care Orientation.

Step 2: Follow the process detailed on How to Apply for a Residential Care Licence. Open this document and print.

Step 3: Submit necessary completed forms or documents listed below to Licensing Direct. A licensing officer will review your information and contact you to discuss next steps and schedule an inspection. Note that not all forms need to be completed, so please read the instructions carefully.

Submission documents and resources



Environmental Health

Criminal Record Check (Organization ID# 1421179, Contact name: Licensing Direct)

Staffing Plan

Emergency Planning


Legislation and Standards:

Contact us

To reach a Licensing Officer:

Phone: 1-877-980-5118; 8:30am - 4:30pm Pacific Time, weekdays excluding statutory holidays
Email: Contact us by email
Mail or visit: 505 Doyle Avenue, Kelowna BC, V1Y 0C5


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