Our goal is to improve access and ensure the Indigenous patients' health care experience is culturally safe and inclusive. We aim to ensure the Indigenous patient understands the hospital cultural/processes and health care staff understand the unique needs of the Indigenous patient.
The Indigenous Patient Navigator (IPN) service will work with patients who are visiting from other areas of the province. This service may be available in other areas, contact an IPN to learn if it is available in your area.
Indigenous Patient Navigators, who are located in Mental Health & Substance Use (MHSU) locations (Kamloops & Williams Lake), will help to connect you or your family to the right MHSU service (counselling, substance use services and withdrawal management (detox)) and support access to cultural resources where requested.