What is Project ECHO?
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The ECHO model breaks down the walls between specialty and primary care. It links expert specialist teams at a ‘hub’ with primary care providers in local communities – the ‘spokes’ of the model. Together, they participate in weekly teleECHO™ clinics, which are like virtual grand rounds, combined with mentoring and patient case presentations.

Watch these videos to introduce you to Project ECHO:

IH’s Project ECHO MHSU focuses on building capacity in primary care providers and generalist MHSU teams working in rural, underserved and/or wildfire impacted areas. Our curriculum covers the age continuum from child and youth to seniors’ mental health and substance use.

The project supports the goals IH Strategic Direction, the Specialized Community Service Program for Mental Health, Primary Care Network strategies as well as the Mental Health Strategy for Canada by the Mental Health Commission of Canada.


Project ECHO began as a movement to improve the treatment of Hepatitis C in rural New Mexico. This model has been adopted around the world including Ontario where they address 14 chronic diseases using the ECHO model.  Globally, Project ECHO addresses 65 complex conditions.

The main concept behind ECHO is that the model seeks to “demonopolize” or “democratize” specialist knowledge and thereby amplifies the capacity to provide best practice care for underserved people around the world.

The ECHO Model

  1. Uses Zoom Technology, a free web-based videoconferencing system that allows you to join sessions from your office.
  2. Shares best practices through our didactic presentation on MHSU topics
  3. Teaches using case-based learning, using real cases presented by participants,
  4. Evaluates every TeleECHO™ clinic session to continuously improve the learning experience.


MoH     PCQO