Patient Care Quality Office

We’re committed to providing high-quality care in a respectful, caring and safe environment. Share your feedback (compliment or concern) on the care that you or your loved ones have received so we may resolve your concerns and improve patient services.

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Stories@IH

Read our latest stories

3 Minute Read
Community & Culture

On July 1, 2025, Dr. Robinson will celebrate 10 years as a urologist at Kootenay Boundary Regional Hospital (KBRH).

3 Minute Read
Community & Culture

Doug Berry says he is thankful for the travel support through Cancer Travel and Accommodation Services (CTAAS) program.

6 Minute Read
Health & Wellness

Andrea has gone from living in a tent city in Kelowna to full-time employment, owning a car and renting a place of her own thanks to the fentanyl patch program.

7 Minute Read
Community & Culture

Meet 2 IH volunteers who are making a difference in their communities. Teresa volunteers at RIH; Lee Reid of Nelson is active in the seniors' community.

3 Minute Read
Community & Culture

With her dedication to clinical excellence & inclusive care, Dr. Hilary Brotherhood isn't just a physician, but a trusted community member & thoughtful leader.

3 Minute Read
Health & Wellness

Cold chain management ensures vaccines remain at the correct temperatures during storage, transport and handling. It's a vital system that keeps patients safe.

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