Contact Information

For life-threatening emergencies, please call 911 or go directly to your nearest emergency department.

Call 911

Visit our COVID-19 webpages

Talk to a Service BC agent about non-health related information and services: text 1-604-630-0300 or dial 1-888-COVID19, 7:30 a.m. – 8 p.m., PST

• Interior Crisis Line Network: 1-888-353-2273

  • For immediate and urgent mental health assistance

• KUU-US Crisis Line Society: 1-800-588-8717

  • For First Nations and Aboriginal peoples; these crisis response personnel are certified and trained in Indigenous cultural safety

• Métis Crisis Line: 1-833-638-4722

  • 24/7 crisis line operated by Métis Nation of BC

• Indian Residential School Crisis Line: 1-866-925-4419

  • National 24/7 crisis line providing support for those impacted by residential schools experiences.

• Seniors Distress Line: 604-872-1234

  • Confidential, non-judgmental emotional support 24/7 for people experiencing feelings of distress or despair.

• BC Drug and Poison Information Centre: 1-800-567-8911

  • 24/7 toll-free access to information about the effects of drugs and poisons and their treatment, provided by nurses, pharmacists and physicians.

• BC Crisis Line Association

  • A community of 14 crisis lines across the province, addressing concerns including: homelessness, mental health and addictions, abuse, poverty, suicide.

• Crisis Intervention and Suicide Prevention Centre: 1-800-SUICIDE (784-2433); Deaf or hearing-impaired: 1-866-872-0113

  • Confidential, non-judgmental, free emotional support 24/7 for people experiencing feelings of distress or despair, including feelings which may lead to suicide.

• Kids Help Phone: 1-800-668-6868

  • Immediate and caring support, information and, if necessary, referral to a local community or social service agency.

• Youth in BC Distress Line: 1-866-661-3311

  • 24/7 distress line for youths in crisis, staffed by counsellors and trained volunteers

• Problem Gambling Help Line: 1-888-795-6111; Deaf and hearing-impaired, call collect: 1-604-875-0885

  • Information and referral service for anyone adversely affected by their own, or another's gambling habits.

Visit our adult neglect or abuse page

Report adult neglect or abuse

Find community-based supports for mental health and substance use concerns in Interior Health.

24/7 taped information on provincial mental health programs as well as symptoms, causes, treatment, support groups and publication relating to a number of mental illnesses

Information and referral services for people needing help with any kind of substance abuse, including education, prevention and treatment services and regulatory agencies

Access to emotional support, information and resources specific to mental health in B.C.

Learn more

Seniors throughout the region can call this number to find Home and Community Care and Chronic Disease Management programs in Interior Health.

Confidential, non-judgmental emotional support 24/7 for people experiencing feelings of distress or despair.

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Information about and referral to programs and services in your community, including support for seniors.

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Find help with non-medical day-to-day tasks that allow you to live independently in your home and remain connected to your community.

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Information about assistive technologies and equipment for B.C. seniors.

• Learn more
• Contact Ability411

Resources for planning and living a healthy and active lifestyle as you age.

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Resources for information and guidance on housing options in B.C. Connects adults 60+ with a variety of support programs and services to enhance lives, and help them live comfortably and safely in their home.

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Formerly known as the BC centre for elder advocacy and support. A resource for information, support, education and referrals for the safety and well-being of older adults free from abuse of any kind.

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The Office of the Seniors Advocate monitors and analyzes seniors services and issues in B.C. Resources include information on; reports and publications, income supports, personal supports, subsidies for transportation and housing.

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Family Caregivers of BC is a provincial, not-for-profit that proudly and compassionately supports over 1 million people in British Columbia that provide physical and/or emotional care to a family member, friend, or neighbour. Resources to information, education and supports that enable caregivers to feel more confident and successful in their important role.

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The Shelter Aid for Elderly Renters (SAFER) program helps make rents affordable for BC seniors with low to moderate incomes. SAFER provides monthly cash payments to subsidize rents for eligible BC residents who are age 60 or over.

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Lifeline is a non-profit program to help people maintain their independence and remain safe. The program provides an emergency response and personal medication dispensers. You can access Lifeline services through www.lifeline.ca.

Contact the Board Office by:

• Phone: 250-469-7070
• Email: board.chair@interiorhealth.ca

Learn about: Board of Directors

Ask a question about a job opportunity 

Learn more about career opportunities

Report a problem with or question about the Interior Health website

Digital Health Support (for Zoom and MyHealthPortal) 

1-844-870-4756

For all inquiries or help outside of Zoom support:

VirtualCare@interiorhealth.ca 

For booking support, please call the Digital Health Support Desk at 1-844-870-4756, Monday-Friday, 7a.m - 7p.m. Pacific (closed on statutory holidays). 

Visit our Patient Care Quality Office page to get help with other lab patient issues.

Learn more about how to get started with IH Anywhere.

This support desk is primarily for Interior Health staff: 

servicedesk@interiorhealth.ca