Medical Staff Onboarding & Orientation

STEP 1: Submit your signed offer letter. 

STEP 2: Submit Access Request. (IH mnemonic and email address) 

• Monitor your emails (and Junk mail folder) for an automated email from DoNotReply@interiorhealth.ca 
• Follow the instructions on how to e-sign and submit the external user agreement. 
• Don’t forget to click on “Accept” at the bottom of the page. 

STEP 3: Set up your password! 

• Your access will be processed within 5 business days (often sooner). Monitor your email for confirmation of access (within 5 business days of submitting your signed user agreement. 
• Follow instructions to set up password. 

STEP 4: Register for MFA (Multi-factor Authorization) for Remote Access. 

Be cyber safe!  

Access information and technology resources securely from outside of the IH network. Registration instructions, FAQ’s and support are available, just follow the link provided.  

Microsoft Authenticator (MA) is an app needed for external access to cloud-based applications at IH, such as Microsoft Teams, and all SharePoint sites including InsideNet and the Medical Staff Hub. 

(Optional) STEP 5: Set up Outlook on your phone (IH Email) 

iOS Users: 

• Download / Register Microsoft Authenticator 
• Download Microsoft Outlook iOS app 
• Add Interior Health email account to the Microsoft Outlook iOS app 
• Authenticate using Microsoft Authenticator 
• Access Interior Health email account using the Microsoft Outlook iOS app 

Android Users:
(Note - IH does not support Android devices) 

• Download / Register Microsoft Authenticator 
• Download Microsoft Outlook for Android app 
• https://support.microsoft.com/en-us/office/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872 
• Authenticate using Microsoft Authenticator 
• Access Interior Health email account using the Outlook for Android app 

(Optional) STEP 6: Install Interior Health GO  

Interior Health GO is a remote desktop solution that allows access to an Interior Health virtual workstation. GO includes a selection of the most common applications that can be found on any standard workstation found at Interior Health. 

Medical Staff [IH] - HOME 

Review Medical Staff Announcements, stories of interest, upcoming events, common quick links, and learn to bookmark the Hub. 

IH SITES | Regional & site-specific / locations 

Find your site by region to find key contacts, events and resources to help you navigate your site & community. 

WORK @ IH 

Governance, medical affairs, recruitment, medical staff health & safety resources, and indigenous cultural safety, diversity, equity & inclusion resources.  

CLINICAL @ IH 

Clinical Technology & Info Systems, advanced care planning, patient safety, Lab services guide, order sets, etc. 

ENGAGEMENT & HEALTH SYSTEM PLANNING 

Connect to provincial, regional & local committees, societies & external partners. Learn about IH’s cascading planning approach to recognize the provincial direction set out for health services in BC with the planning and implementation of services in the interior. 

LEARN & LEAD 

Leadership Development | NAVIG8 | Medical Leader Resources | Rural Resources | CPD: Continuing Professional Development | Quality Improvement Education, Awards & Funding 

MED STAFF COMMUNICATIONS 

Newsletters & Communication Platforms for IH Medical Staff & Leaders 

Download the roadmap for optimizing your SharePoint, InsideNet and Medical Staff Hub search and bookmark favourites.

** You will need to use your IH login credentials to access IH internal sites and platforms (e.g. SharePoint/InsideNet and the Medical Staff Hub)  

• e-Access (external site) 
  
  The e-Access page guides you through technology programs that are essential for your day-to-day practice at IH, such as Physician Invoice Portal (PIP), Meditech, MicrobloggingMD, etc.

• Clinical Technology (MEDITECH) & Information Systems (Internal site)

• Provider Resources (Internal site)

• Meditech Expanse System Applications | Medical Staff | IH (external site) 

• Medical Documentation & Transcription Services Resources (Internal site) 

• Health Records Services: Guidelines for medical staff documentation and additional resources (Internal site)

pDOC: To book a training session and get set up Medical Staff Training Bookings

PRIME & Pharmanet:

1. Enroll in PRIME
   - Pharmanet Enrollment
   - Or use the link from the IH Pharmanet registration site Pharmanet Request Form
    
2. Once you get your GPID number, complete the on-line IH Pharmanet registration form Request Form

AI Scribe: More information for AI Scribe in Interior Health (Internal site)

Fluency Direct: (Internal sites)

You can find information on Fluency Direct in Sharepoint under the Medical Staff Hub, Clinical@IH, Med Documentation & Transcription, and then click Provider Resources Electronic Documentation. On that page there is a link to Fluency Direct Voice Recognition Software:

Fluency Direct Documentation

At the top right of that document is a link to instructions to install the mobile microphone app on a mobile device:

Installing Mobile Mic

Additionally, here are the Mac and Windows instructions for installing Fluency Direct on your personal computer:

• Fluency-Direct-Installation-for-Windows-11-updated-version
• Fluency-direct-installation-for-macos

Up to Date is a clinical decision support tool covering more than 11,800 topics in 25 specialties and containing over 6,500 drug monographs endorsed by Interior Health Pharmacy and is available without registration while logged in on the Interior Health network.

If you register with >> UpToDate while on the IH network, you can use your login information (user ID and password) to access UpToDate on your personal device(s), including the use of the mobile app.

Visit the Mobile Apps Information Guide page.

** Physicians can collect CME credits by using their own login/registration information whether on IH network or outside of IH network. 

Congratulations on jumpstarting your journey as a medical staff member at IH. We offer a wide range of resources and opportunities to support your continuous professional development.

Explore your opportunities in: (external sites)

• Research 

• Learning & Development 

• Quality & Patient Safety 

• Leadership Development