Privacy, rights & confidentiality
When we provide you with care or deliver a service to you, staff, physicians and other authorized individuals will collect your personal information. This is any information that identifies who you are, including your legal name, address, phone number, personal health number and any other identifying information such as your health information.
If you’re a patient in the hospital or long-term care, it’s standard practice to provide people who phone and ask about you with information confirming your admission and location. If you don’t wish us to release this information, please inform a staff member within patient registration or within your care area.
We’re committed to protecting your privacy. We collect, use and share your information under the authority of a variety of legislation within British Columbia, including the B.C. Freedom of Information and Protection of Privacy Act (FIPPA), E-Health Act, Health Authorities Act, Hospital Act, Hospital Insurance Act, Community Care and Assisted Living Act, Health Act, Public Health Act, and Mental Health Act.
We recognize the sensitivity of your personal health information and are committed and legally bound by FIPPA to protect your privacy. That means we will treat your personal information confidentially, only use and share it for authorized purposes, and securely store and protect it.