Report a concern
We take your concerns seriously, and reporting a concern is an important part of ensuring the health and safety of people in care. Contact Licensing Direct to report a concern about a community care facility.
- 8:30 a.m. – 4:30 p.m. PT, weekdays (excluding statutory holidays)
- If you would like remain anonymous, please fill out “anonymous” in the name and email fields.
505 Doyle Avenue
Kelowna, BC V1Y 0C5
If you have questions related to licensing and you need language, visual, or hearing assistance, please ask us, we are happy to help.