Annual service plans
Our service plan is a three-year plan that presents an overview of IH’s context, including challenges and key accomplishments.
We develop and submit a service plan to the Ministry of Health annually.
Our service plan is a three-year plan that presents an overview of IH’s context, including challenges and key accomplishments.
Our service plan report is designed to publicly report on the actual results of our performance related to the forecasted targets documented in the previous year’s service plan.
Andrea has gone from living in a tent city in Kelowna to full-time employment, owning a car and renting a place of her own thanks to the fentanyl patch program.
/stories/how-fentanyl-patch-transformed-andreas-life
Meet 2 IH volunteers who are making a difference in their communities. Teresa volunteers at RIH; Lee Reid of Nelson is active in the seniors' community.
/stories/ih-volunteers-help-strengthen-our-communities
With her dedication to clinical excellence & inclusive care, Dr. Hilary Brotherhood isn't just a physician, but a trusted community member & thoughtful leader.
/stories/we-are-ih-providing-compassionate-urologic-care-kootenays
Cold chain management ensures vaccines remain at the correct temperatures during storage, transport and handling. It's a vital system that keeps patients safe.
/stories/cold-chain-how-vaccines-go-manufacturer-your-arm
This Earth Day, meet some of the IH staff and medical professionals behind our environmental sustainability successes in 2024.
/stories/celebrating-ih-staff-who-are-helping-make-health-care-sustainable
Learn about the precautions you can take to prevent tick bites and illnesses, and how to remove a tick on yourself, a family member or pet.
/stories/how-prevent-tick-bites-and-tick-borne-diseases
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