Website FAQs

Interior Health’s former website was limiting in functionality and at end-of-life. It was necessary to implement a modern and interactive resource and the new website is designed with patients, family members, job-seekers and the public in mind, and profiles IH people and communities.

Yes. Check out the posts below to learn about our search features and various content hubs and how you can access information about your health-care needs:

• Many easy ways to search on IH’s new person-centred public website 
• Find services & locations easily on new website
• New Interior Health public website features unique on-page navigation

New features have been designed to enhance use experience, including the “information for” quick links tab, the ability to search services and locations and easy access to alerts.

Many have been involved in developing and bringing this new website to life– and key to the project have been the people who use the site most: public and partner representatives. Their input during public engagement activities over the past year has guided how the site is organized and how it functions. 

Look for the “Stay Connected” banner at the bottom of each page. Here you can choose which type of information you’d like to receive from us – stories, alerts, news, or COVID-19 updates.

If you already subscribed to News@IH, you will need to subscribe again to keep getting emails.

Stories@IH is where we share stories about the connection between health and people in our communities.

It will take some time for Google’s search engine to crawl the new site to support your bookmarks and finding IH webpages on the new site through Google.

Yes, when you search for a service or location, you can either enter the location you are searching in, or if you click on the prompt to accept cookies, the website will be able to detect your location and provide you with locations within a certain radius.

There are more than 1,900 doctors practicing in our region. Most do not work for Interior Health, but are an essential part of health-care delivery. The College of Physicians and Surgeons of B.C. maintains information about doctors in B.C. in the province. To look up information about doctors, visit their registrant directory.

Yes, visit the Covid-19 content hub on this website for all of the latest information regarding safety, protocols and news updates within the Interior Health region.

Yes you can explore IH careers in the corporate, administration and support fields, for medical staff and also for students. You can apply by creating a job profile by clicking on the button on the top left side of the screen.

Interior Health ensures security and privacy of your personal information. Visit our privacy terms page to learn more.

IH is committed to protecting your privacy. Learn how we protect your privacy when you receive care or services from us and when we collect or use your personal and confidential information. (Link to privacy, rights and confidentiality.

Depending on which device you’re viewing the website with, you may change the display settings to enlarge the font size. 

We welcome your feedback. Access the feedback form on any page of the website by clicking the blue tab on the side of the page.

We have a Contact Us page where you may contact the appropriate department that relates to your inquiry, no matter the nature if it’s a concern, compliment or general inquiry.