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Accessing Seniors Health Services

Call 1-800-707-8550 to access seniors health services

We aim to make our services person-centred, welcoming of all peoples, gender identities, cultures, ethnicities and backgrounds, and based on a team care approach.

For immediate health support, call HealthLinkBC (8-1-1) or BC 2-1-1.

Seniors care services

Home and community care

Home and community care services help you remain living independently and in your home.

Care outside of a home setting

We provide different care options for adults and seniors who can no longer live safely or independently at home:

End-of-Life care

We provide different end-of-life care options to relieve suffering and improve quality of life:

Aboriginal Patient Navigator Services

Our Aboriginal Patient Navigators provide non-clinical, culturally safe support for Aboriginal persons.

Seniors health and wellness centres

We have Seniors Health and Wellness Centres that offer speciality gerontology services:

Kamloops Seniors Health and Wellness Centre: 250-312-3290
Kelowna Seniors Health and Wellness Centre: 250-862-4100
Salmon Arm Seniors Health and Wellness Centre: 778-489-5191
Revelstoke Seniors Health and Wellness Centre: 250-837-2131 ext. 50307

Issues accessing health-care services

If you have issues accessing health-care services or with the health care you received, please call the Office of the Seniors Advocate to receive advice for timely resolution of problems.

Seniors care

Advance care planning

Advance Care Planning is thinking about and writing down your wishes or instructions for present or future personal and health-care needs in case you are not able to make decisions for yourself. It involves reflecting on spiritual, cultural, emotional and mental aspects of your well-being and how these topics guide your own Advance Care Planning. These discussions often include your doctor or other health care professionals.

Dementia

We’re dedicated to working with the public to provide access to current information, support, and care services that will help people in various stages of dementia to live well and to support their family caregivers.

Learn more about dementia

Aging Better: Know the difference between delirium and dementia

Fall and injury prevention

One in three adults over the age of 65 falls at least once per year. Falls usually happen as a result of different factors. The good news is that many falls can be prevented.

There are services in place for those living in the community and in long-term care homes, and those staying in the hospital.

Finding Balance BC
Staying Independent Interactive Checklist (Finding Balance BC)
Hip Protectors Work!
Fall Prevention (Seniors BC)
Seniors’ Falls Can Be Prevented (HealthLinkBC)
BC Injury Research and Prevention Unit
Aging and Seniors (Health Canada)
Aging & Seniors (Public Health Agency of Canada)
Parachute Canada

Managing chronic health conditions

Chronic Disease Management involves care and support for chronic or long-term conditions such as chronic obstructive pulmonary disease (COPD), heart health, kidney health and diabetes.

Continence care

Incontinence occurs when you lose urine when you don’t want to. Incontinence can be treated, managed or cured.

View additional resources on continence care

Reach Community Health Services

Seniors throughout the region can call the number below to find Home and Community Care and Chronic Disease Management programs in Interior Health.

Call 1-800-707-8550

Does not replace 911 and other emergency or crisis lines

Care Management Services

Community nursing, occupational therapy, physiotherapy, dietitian, social work, speech language, and respiratory therapy
Support in your home to assist your daily living needs such as: personal care, special exercise, medication assistance and in-home respite
Adult day services
Eligibility assessment for funded assisted living and long-term care homes

Palliative Care Services