We offer practical support to aboriginal persons utilizing Interior Health services through hospital liaison and referral processes. Our purpose is to provide a communication linkage between the patient, family, community and health care provider, assisting the care team with health care, mental health, substance use and discharge planning.

Provides non-clinical services and is an adjunct to health care staff. Our goal is to improve access and ensure the aboriginal patients' health care experience is culturally safe and inclusive. We aim to ensure the aboriginal patient understands the hospital cultural/processes and health care staff understand the unique needs of the aboriginal patient.

The Aboriginal Patient Navigator (APN) service will work with patients who are visiting from other areas of the province. This service may be available in other areas, contact an APN to learn if it is available in your area.

Aboriginal Patient Navigators, who are located in Mental Health & Substance Use (MHSU) locations (Kamloops & Williams Lake), will help to connect you or your family to the right MHSU service (counselling, substance use services and withdrawal management (detox)) and support access to cultural resources where requested.

Resources

APN Brochure

APN Brochure

Frequently Asked Questions

Is this service referral based?

Yes.

Can this service be offered virtually?

Yes.

Does this service support those who live on reserve?

Yes.

More Locations

Did you find what you were looking for? This service is also available in other locations. See below for more information. View all related Locations

Castlegar and District Community Health Centre
Aboriginal Patient Navigator Service
Castlegar and District Community Health Centre

709 - 10th Street
Castlegar BC V1N 2H7

250-365-7711(main switchboard)
East Kootenay Regional Hospital
Aboriginal Patient Navigator Service
East Kootenay Regional Hospital

13 - 24th Avenue N
Cranbrook BC V1C 3H9

250-426-5281(main switchboard)
Kamloops city view
Aboriginal Patient Navigator Service
Kamloops Mental Health & Substance Use

200-235 Lansdowne Street
Kamloops BC V2C 1X8

250-377-6500(main switchboard)
KGH Front Entrance
Aboriginal Patient Navigator Service
Kelowna General Hospital

2268 Pandosy Street
Kelowna BC V1Y 1T2

250-862-4000(main switchboard)
Penticton Mental Health & Substance Use
Aboriginal Patient Navigator Service
Penticton Regional Hospital

550 Carmi Avenue
Penticton BC V2A 3G6

250-492-4000(main switchboard)
Penticton Chronic Kidney Disease Clinic
Aboriginal Patient Navigator Service
Penticton Urgent and Primary Care Centre

437 Martin St, Suite #101
Penticton BC V2A 5L1

250-770-3696(main switchboard)
Royal Inland Hospital.
Aboriginal Patient Navigator Service
Royal Inland Hospital

311 Columbia Street
Kamloops BC V2C 2T1

250-374-5111(main switchboard)
Vernon Jubilee Hospital
Aboriginal Patient Navigator Service
Vernon Jubilee Hospital

2101 - 32nd Street
Vernon BC V1T 5L2

250-545-2211(main switchboard)
West Kelowna Health Centre
Aboriginal Patient Navigator Service
Williams Lake Mental Health & Substance Use

487 Borland Street
Williams Lake BC V2G 1R9

250-392-1483(main switchboard)

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