Test Results

• Reserved for those situations of life-threatening (life and limb) medical emergency
• STAT orders will be given priority and collected immediately after order received
• Results will be available within 60 minutes of receiving sample for tests performed on site
• Blood cultures will be drawn STAT and are monitored continuously for positivity.
• STAT Microbiology cultures will be set-up immediately, only at facilities providing Microbiology testing services. Preliminary culture results will be available within 24 hours.
• STAT Gram stain results will be available within one hour during Microbiology Technologist work hours. After hours STAT gram stains require a Microbiology Technologist to be called in.
• Intraoperative specimen collection

Collected as soon as possible after the order received and results will be available within 3 hours of ordering for tests performed on site

Collected at time indicated.

• Refer to the Test Directory to determine the proper sample collection time for your patient
• Outpatients must know date and time of last dose of medication

• Collect at routine collection times
• Most results will be available within 24 hours of receipt of the specimen in the lab for testing performed on site

Occasionally the lab experiences difficulties that affect its ability to provide results within the stated timeframes. Physicians/wards will receive notification in the event that a STAT or Urgent order cannot be processed in time. The lab will try to communicate when the results might be expected to be available.

Results will only be available to the ordering physician as well as any other healthcare providers listed on the patient requisition/LIS order.

• It is the physician’s responsibility to provide results to their patients at their request.
• Patients requesting access to their lab results through MyHealthPortal
• Patients can also request a copy of their own results under the Freedom of Information and Protection of Privacy Act (FIPPA) by submitting the completed Request for Access to Records – Lab form to your local IH health records department.

Physicians are able to access their patient’s results electronically from their office through the Physician Office Integration (POI).

• Results will only be faxed to secure fax machines that are separate from public access
• Ensure that your fax number is listed correctly on the requisition. To make a change please call the Service Desk at 1-855-242-1300.
• Fax numbers are validated for accuracy prior to use

• IH Laboratory Service will issue verbal laboratory results to the health care practitioner when indicated or requested on the requisition. The identity of the person receiving the result must be verified at the time of the call for authenticity in order to maintain patient confidentiality.
• Requisition must have the phone number and the name of the specific person or site to which the call is to be made.

• Support for existing CDX Service subscriptions or general queries: Please contact cdx@interiorhealth.ca
• EMR-specific information or configuration: Please contact your vendor via the support information in your EMR product.
• IH Labs: to contact a specific IH Lab Department, please email IHLabQuality@interiorhealth.ca
• Misdirected documents, results, or reports: Please review our Patient Addition or Removal Request webpage.