Credentialing & Privileging
Learn about the administration process for applications for privileges, reappointments, and changes to privileges to the medical staff within Interior Health.

Credentialing & privileging
The Credentialing and Privileging Department is responsible for the administration of new applications for privileges, reappointments, and changes to privileges to the medical staff within Interior Health. Each physician, midwife, dentist and nurse practitioner must receive an appointment to the Interior Health medical staff prior to practicing in our facilities. Credentialing and Privileging of medical staff is done in accordance with the Interior Health Medical Staff Bylaws and Rules.
If you have any questions about the Credentialing and Privileging department, please contact medicalstaffcredentialing@interiorhealth.ca
AppCentral is a web-based component of CACTUS. AppCentral is an online module that allows practitioners to submit their appointment and reappointment applications via the Internet when required by a BC Health Authority. It also includes the completion of the Provincial Privileging Dictionaries within AppCentral.
Basic privileges are those activities or procedures which are permitted by virtue of possessing a defined set of credentials identified in the provincial dictionaries and supported by local site resources.
Privilege definitions are outlined in Article 6 of the Medical Staff Bylaws.
Practitioners submit their appointment applications to Interior Health through an online system, AppCentral. Please refer to the AppCentral manual for more information. There are more user guides and resources available on the BC MQI website.
Interim or temporary privileges are approved by the VP Medicine & Quality and CEO pending review through the Health Authority Medical Advisory Committee (HAMAC) structure and the HAMAC Credentialing & Privileging Committee. Ultimate authority for approval of privileges rests with the Interior Health Board of Directors.
If you are aware of upcoming changes to your medical staff privileges, please inform a member of the Credentialing office as soon as possible. Medical staff are required to provide at least 60 days’ notice for substantial changes to privileges that potentially impact inpatient care, such as:
- Changes to department or divisions
- Changes to procedural privileges
- Leaves of absence for six weeks or more (medical, educational, other)
- Relinquishment of privileges
- Retirement
Medical staff are required to participate in a reappointment process to confirm privileges. Starting in 2022, members of the medical staff holding Active, Provisional, Associate, and Consulting category of privileges will be required to reappoint on a bi-annual basis. Members of the medical staff holding Locum and Temporary category of privileges will be required to reappoint on an annual basis.
If you are working in the community (non-privileged) and only require systems access (i.e. Meditech, PACs, eHealth Viewer etc) please contact medicalstaffcredentialing@interiorhealth.ca for an application.
Please contact medicalstaffcredentialing@interiorhealth.ca if any of your contact information changes, including:
- Office address
- Phone number
- Fax number
- Pager
- Surname
The Medical Staff Bylaws are requirements of the Hospital Act and its Regulations, and the Health Authorities Act. Bylaws for the medical staff are a description of the relationship and the responsibilities between the Board of Directors and individual members of the medical staff acting collectively as the medical staff organization. Bylaws set out the conditions under which members of the medical staff serve the facilities and programs operated by the Interior Health Authority, provide patient care, and offer medical, dental, midwifery, and nurse practitioner practice advice to the Board of Directors.
The medical staff must be organized in conformity with these Medical Staff Bylaws, the Medical Staff Rules and Medical Staff Policies and Procedures. View the Medical Staff Bylaws.
Medical Staff Rules govern the conduct of the Medical Staff in facilities and programs operated by the Interior Health Authority including the details of the Medical Staff Organization and the day-to-day processes by which the members of the Medical Staff provide patient care, which are in keeping with the intent of the Medical Staff Bylaws.


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