Explore this page
Sharing your feedback How your feedback is processed

Submit Environmental Public Health Feedback

We take your feedback seriously, as it's an important part of ensuring the health and safety of people.

Submit Feedback/Complaints
location

Sharing your feedback

You can submit an Environmental Public Health (EPH) compliment, complaint, concern or question using our EPH Direct reporting portal. This is quickest way to get service. For Patient Quality Care feedback, please visit their portal: Submit Patient Care Feedback.

The following tips will ensure your successful submission:

  • Use Google Chrome or Microsoft Edge
  • Complete the form from top to bottom
  • If the form does not submit, you have not completed all areas of the form with a red asterisk 

Contact Environmental Public Health if you have any questions. We're here to help.

How your feedback is processed

We'll contact you as soon as possible to review your compliment, complaint, concern or question. We'll determine the severity of your concern and respond appropriately. Feedback will be managed at the local level to arrive at a fair and quick resolution.

As we respond to the feedback, we make every effort to keep your identity confidential, along with the identities of any associated individuals.

Stories@IH

Read our latest stories

View All Stories

8 Minute Read
Community & Culture
Meet two women who are changing the way we think about water

Dr. Charuka Maheswaran and Glory Apantaku are changing conversations around climate, water and health while helping IH address climate change & sustainability.

/stories/meet-two-women-who-are-changing-way-we-think-about-water

4 Minute Read
Community & Culture
Supporting transgender staff, clients and patients

Mar. 31 is International Transgender Day of Visibility. We met with Sage Thomas, a youth substance use clinician, to talk about his experience as a trans man.

/stories/supporting-transgender-staff-clients-and-patients

3 Minute Read
Health & Wellness
Using food exploration activities to teach kids about nutrition

Food exploration activities give kids hands-on experience with food in a fun and interactive way by letting them explore different foods using their five senses

/stories/using-food-exploration-activities-teach-kids-about-nutrition

2 Minute Read
Community & Culture
KGH inspires students with Careers in Health Care Day

More than 100 grade 10 to 12 students from School District 23 had the chance to explore diverse and rewarding careers in health care at Kelowna General Hospital

/stories/kgh-inspires-students-careers-health-care-day

3 Minute Read
Community & Culture
We are IH: Clinical pharmacy specialist advances patient care

Work plans can change fast for Jarred Kelly, who provides clinical pharmacy services for trauma, critical care and emergency patients at KGH.

/stories/we-are-ih-clinical-pharmacy-specialist-advances-patient-care

4 Minute Read
Health & Wellness
IH’s Youth Harm Reduction team makes inroads in training, policy

In the 3 short years since it was formed, IH's Youth Harm Reduction team has built a training program and toolkits from the ground up & taught 1,000's of people

/stories/ihs-youth-harm-reduction-team-makes-inroads-training-policy

STAY CONNECTED

Receive news and alert posts, and Stories@IH blog posts, right to your inbox!

Sign Up
mail