Hospital at Home

HaH aims to improve the patient, caregiver and health-care provider experience of care. It's an internationally recognized model of care, operating for over 20 years. Programs exist in other countries, and in other B.C. health authorities.

• Patients receive 24/7 care through a combination of virtual and in-person visits to the home
• Vital sign readings are taken in the home and communicated electronically to the care team
• All required technology and medications are provided
• There is no cost to patients on the program

Hear patient and staff experiences from Vancouver Coastal Health and Providence Health Care’s HaH program:

Interior Health launched an HaH program at Kelowna General Hospital (KGH) in January 2025.

Patients must meet the following criteria to be considered for the KGH program:

• Live within a 20-minute drive of the hospital
• Be admitted to KGH with a known medical diagnosis and treatment plan 
• Require medical care, but be in stable condition
• Be 17 years of age or older*
• Agree to participate in the program and receive in-person and virtual care

*17- and 18-year-old patients require parental/guardian consent and presence while the patient is on the program

Resources for current KGH HaH patients:

• Digital Health Support
• Patient remote patient monitoring frequently asked questions
• Virtual Care Services for Patients
• Virtual visit tutorial