Visiting Health-Care Facilities

While the 2023/24 respiratory illness season is over, people are encouraged to wear masks in health-care settings as appropriate, to continue to cover coughs and stay away from others when feeling sick.

 To support your loved ones ongoing safety the following general guidelines must be followed

• Wear masks in health-care settings as appropriate and when requested by health-care workers
• Do not visit if you are feeling unwell (for example, have a fever, cold or flu) or have been near someone else who is ill
• Wash your hands or use available alcohol-based liquid/foam hand sanitizers before and after visiting with your loved one. If your hands are visibly soiled please wash hands with soap and water.
• Follow proper respiratory etiquette, such as covering coughs with an elbow or sleeve and properly disposing of tissues
• Respect personal space of all other patients/residents/visitors
• There are currently no limitations on the number of visitors; however, please be aware that the number of visitors for individual rooms or indoor events may be limited at times to support operational requirements
• Our Smoke Free Policy restricts smoking on Interior Health property. We are pleased to provide a smoke-free environment for our patients, residents, clients, and visitors.
• We encourage a scent-free environment for the comfort of our patients, families, and staff. We encourage you to avoid the use of perfume, cologne, and other heavily scented products while visiting a health-care facility.

Designated visiting times are flexible and vary between facilities.

• You can visit someone in a long-term care facility at anytime depending on the depending on the resident's individual needs and preferences
• To view visiting hours for all other facilities, use our Find a Location directory

The separation from your loved one while they are admitted to hospital can be stressful, but eWishes can help make that separation feel a little smaller. Fill out the eWishes webform to write a special, personalized message to your loved one. 

Access the eWishes webform