If you are in crisis and not able to visit or get in touch with one of the locations listed below, please contact the Interior Crisis Line Network (24 hours) at 1-888-353-2273 for immediate assistance. Trained Crisis Line Responders provide emotional support, crisis de-escalation and intervention 24/7 via phone, chat and text. You can also call for information on local services or if you just need someone to talk to.

Call 310-MHSU (6478) to connect with your local Mental Health & Substance Use centre

Crisis Response Teams help you with crisis intervention, including assessment and linkages to appropriate community and hospital resources when you are experiencing an acute mental health or substance use crisis.

Our specialized teams respond to the hospital (acute care and emergency departments) and community locations to provide you with urgent assessment, intervention and referral. Our services may involve collaborative approaches across a number of community services and may be based in the hospital or community. 


Crisis Response Resource List

Frequently Asked Questions

Is a referral required?


Does your service support those who live on reserve?


Can this service be offered virtually?


More Locations

Did you find what you were looking for? This service is also available in other locations. See below for more information. View all related Locations

100 Mile Diabetes Clinic
Crisis Response
100 Mile Mental Health & Substance Use

555 Cedar Avenue South
100 Mile House BC V0K 2E0

250-395-7676(main switchboard)
Castlegar and District Community Health Centre
Crisis Response
Castlegar Mental Health & Substance Use

707 - 10th Street
Castlegar BC V1N 2H7

250-304-1846(main switchboard)
Cranbrook Community Dialysis Clinic
Crisis Response
Cranbrook Mental Health & Substance Use

20 - 23rd Avenue South
Cranbrook BC V1C 5V1

250-420-2210(main switchboard)
Kamloops city view
Crisis Response
Kamloops Mental Health & Substance Use

200-235 Lansdowne Street
Kamloops BC V2C 1X8

250-377-6500(main switchboard)
doyle location
Crisis Response
Kelowna Mental Health & Substance Use

505 Doyle Avenue
Kelowna BC V1Y 0C5

250-469-7070(main switchboard)
Kelowna Urgent & Primary Care Centre
Crisis Response
Kelowna Urgent & Primary Care Centre

1141 Harvey Avenue
Kelowna BC V1Y 6E8

250-469-6985(main switchboard)
Kamloops city view
Crisis Response
King Street Centre

126 King Street
Kamloops BC V2B 3Z8

250-376-7855(main switchboard)
Logan Lake Adult Day Centre
Crisis Response
Merritt Mental Health & Substance Use

3451 Voght Street
Merritt BC V1K 1C6

250-378-3401(main switchboard)
Mountainview Assisted Living Village
Crisis Response
Nelson Mental Health & Substance Use

333 Victoria Street
Nelson BC V1L 4K3

250-505-7248(main switchboard)
Penticton Mental Health & Substance Use
Crisis Response
Penticton Mental Health & Substance Use

740 Carmi Avenue
Penticton BC V2A 8P9

250-770-3555(main switchboard)
Salmon Arm Diabetes Clinic
Crisis Response
Salmon Arm Mental Health Services

851 - 16th Street NE
Salmon Arm BC V1E 4N7

250-833-4100(main switchboard)
The Concorde
Crisis Response
Trail Mental Health & Substance Use

Suite 3 - 1500 Columbia Avenue
Trail BC V1R 1J9

250-364-6262(main switchboard)


Receive alerts, news and stories@IH right to your inbox!