Indigenous vendor brings gloves and economic reconciliation to IH

The partnership between Medical, Surgical and Safety Supplies (MSS) Ltd., IH and the Provincial Health Services Authority (PHSA) took a big step forward at the end of June 2024, with MSS visiting seven sites throughout the IH region. These site visits gave IH staff the opportunity to check out the new gloves, ask questions and meet the supplier, represented by Matteo Milroy, national account manager - Indigenous Relations, MSS.

Sites MSS visited included Kelowna General Hospital, Vernon Jubilee Hospital, Shuswap Lake General Hospital, Penticton Regional Hospital, South Okanagan General Hospital, Royal Inland Hospital and East Kootenay Regional Hospital.

Norrie Tennant, PHSA lead, Customer Relations & Promotions for IH, says MSS’s story was well received by IH staff. Both MSS and PHSA team members were able to meet a wide range of health-care team members during their site visits.

James Hiebert, president of MSS, is a member of the Mohawk Nation’s Turtle clan. He’s also a generational leader distinguished not only by his lineage, but also by his unwavering commitment to reconciliation and Indigenous empowerment.

MSS is a certified Aboriginal Business through the Canadian Council for Aboriginal Business and the largest Indigenous-owned medical supply company in Canada. The company partners with local Indigenous bands where their products are sold, making bands a social beneficiary and symbolized by the Indigenous bear logo on the gloves. For the IH region, the beneficiary of this partnership is Osoyoos Indian Band.

In the In Plain Sight: Addressing Indigenous-specific Racism and Discrimination in B.C. Health Care 2020 report more than two-thirds of Indigenous respondents to the review’s Indigenous Peoples Survey said they had experienced discrimination based on their ancestry. Indigenous-led health-care partnerships are crucial to improving access, care and outcomes, according to the Indigenous Physicians Association of Canada. That includes strengthening community ownership, and building partnerships that lead to self-determination.

This partnership actions IH and PHSA’s commitment to reconciliation by providing equitable opportunities for Indigenous Peoples.  

Matteo states that this new contract with PHSA marks the first time MSS implemented a reconciliation procurement program that returns social benefits to the communities. “This is a testament to our shared commitment to inclusivity, economic reconciliation, and empowerment for Indigenous businesses,” he says. “We’re excited for the future and are continuing our commitment to diversify the supply chains in Canada with more Indigenous participation and social benefits.”

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