Connie Griffin works in administrative services at the West Kelowna Health Centre. One of the volunteers she's worked with since 2001, Ingrid Hawthorne, now in her late 80s, retired at the end of November. Ingrid originally began volunteering in the baby clinic where she would greet the parent, get the baby checked in, and record their weight and measurements.
This role has changed many times over the years, and now volunteers mostly act as greeters. Ingrid also volunteered at influenza clinics, greeting and registering people or being the line-up traffic director.