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Aboriginal Patient Navigator Service

We offer practical support to aboriginal persons utilizing Interior Health services through hospital liaison and referral processes. Our purpose is to provide a communication linkage between the patient, family, community and health care provider, assisting the care team with health care, mental health, substance use and discharge planning. Provides non-clinical services and is an adjunct to health care staff.

Our goal is to improve access and ensure the aboriginal patients' health care experience is culturally safe and inclusive. We aim to ensure the aboriginal patient understands the hospital cultural/processes and health care staff understand the unique needs of the aboriginal patient.

The Aboriginal Patient Navigator (APN) service will work with patients who are visiting from other areas of the province. This service may be available in other areas, contact an APN to learn if it is available in your area.

Find a service near you

Location	Address	City
Castlegar and District Community Health Centre	709 - 10th Street	Castlegar
East Kootenay Regional Hospital	13 - 24th Avenue N	Cranbrook
Royal Inland Hospital	311 Columbia Street	Kamloops
Kelowna General Hospital	2268 Pandosy Street	Kelowna
Penticton Regional Hospital	550 Carmi Avenue	Penticton
Penticton Urgent and Primary Care Centre	437 Martin St, Suite #101	Penticton
Vernon Jubilee Hospital	2101 - 32nd Street	Vernon
Cariboo Memorial Hospital	517 North 6th Avenue	Williams Lake

Details

Is a referral required?

No. Self referral, referrals from family members, or health care staff are acceptable.

Are there eligibility requirements?

Yes. Serve all Aboriginal people: including First Nations status, First Nations non status, Inuit, and Métis.

Language

We offer this service in the following language(s):

English

Other Aboriginal languages

Related links and helpful resources

APN Brochure

We recognize and acknowledge that we are collectively gathered on the traditional, ancestral, and unceded territories of the seven Interior Region First Nations, where we live, learn, collaborate and work together. This region is also home to 15 Chartered Métis Communities. It is with humility that we continue to strengthen our relationships with First Nation, Métis, and Inuit peoples across the Interior.

Interior Health is committed to the elimination of racism and to Cultural Safety and Humility in our facilities and the communities we serve. Read the Statement on Racism, from the Interior Health Board of Directors.