Visiting Health-Care Facilities

People are encouraged to wear masks in health-care settings as appropriate, cover coughs and stay away from others when feeling sick.

To support your loved ones ongoing safety, the following general guidelines must be followed:

• Wear masks in health-care settings as appropriate and when requested by health-care workers
• Do not visit if you are feeling unwell (for example, have a fever, cold or flu) or have been near someone else who is ill
• Wash your hands or use available alcohol-based liquid/foam hand sanitizers before, during and after visiting with your loved one. If your hands are visibly soiled please wash hands with soap and water.
• Follow proper respiratory etiquette, such as covering coughs with an elbow or sleeve and properly disposing of tissues
• Respect personal space of all other patients, residents, and visitors
• There are currently no limitations on the number of visitors; however, please be aware that the number of visitors for individual rooms or indoor events may be limited at times to support operational requirements
• Our Smoke Free Policy restricts smoking on Interior Health property. We are pleased to provide a smoke-free environment for our patients, residents, clients, and visitors.
• We encourage a scent-free environment for the comfort of our patients, families, and staff. We encourage you to avoid the use of perfume, cologne, and other heavily scented products while visiting a health-care facility.

Designated visiting times are flexible and vary between facilities.

• You can visit someone in a long-term care facility at anytime depending on the depending on the resident's individual needs and preferences
• To view visiting hours for all other facilities, use our Find a Location directory

The separation from your loved one while they are admitted to hospital can be stressful, but eWishes can help make that separation feel a little smaller. Fill out the eWishes webform to write a special, personalized message to your loved one. 

Access the eWishes webform