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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Marlis Gauvin
Job Title: Director, Medical Program Transformation
Years of Service: 14 total (5+9 with a gap in between)
Worksite: Community Health & Services Centre
Community: Kelowna
Ancestral Territory: “Syilx” (Saay-ilks) / Okanagan Interior Salish
Favourite Quote: "In a world where you can be anything… be kind." -Unknown
“I’m proud of the impact I’ve had in coaching and mentoring peers and colleagues during my career, and then celebrating their successes with them. My true joy in work comes from building strong relationships and helping others discover their own potential.”
While there have been quite a few moments of personal success over the years for Marlis Gauvin, she’s most fulfilled when she sees a complex project through to completion or helps launch an innovative program.
Participating in Interior Health’s Core LINX leadership program and completing a certificate in project management through Okanagan College also helped Marlis develop her skills as a leader.
As Director, Medical Program Transformation, Marlis has enjoyed leading some complex and fascinating projects. She is primarily focused on working directly with our medical and operational leaders to help find sustainable service models and medical staff compensation solutions to support those models of care. Her team of project leads is currently engaged in redesign projects for Infectious Diseases and Oncology Services, as well as supporting emergency response to wildfires. In previous roles, Marlis also led our Laundry Transition project, and co-developed and launched our NAVIG8 Physician Leadership Development program.
“I appreciate working for an organization that has supported me in my journey to take on increasingly challenging and rewarding roles throughout my career. I am fortunate to have worked alongside and learned from so many truly talented and exceptional mentors, leaders and teams.”
Marlis is driven by a desire to make a difference. The individuals she works with and their focus on finding the best possible solutions to complex situations inspire Marlis. For her, it’s rewarding to work closely with our physician partners and leaders, and know that her team's work helps support the delivery of exceptional care. She also enjoys opportunities to volunteer as a parent in her community and, most recently, through the Patient Voices Network after the unexpected loss of a family member.
Something others may not know about Marlis is that she’s a host parent for international high school students. Marlis has made lasting connections with families from a variety of countries. (“I’m still working on my Spanish and Japanese.”)
Marlis was born in Saskatchewan but relocated to Kelowna at the tender age of one, growing up in the beautiful Okanagan Valley. This worked out well for someone who loves the outdoors – Marlis is fortunate to live where she can mountain bike, hike, camp and kayak all within a few minutes of home. In fact, Marlis is also a bit of an adventure enthusiast. She loves to whitewater raft, scuba dive, and snorkel with the occasional sea turtle or dolphin.
Marlis also describes herself as “a lifelong learner, a voracious reader, and probably a bit of a nerd. I enjoy live theatre and music, and have the lyrics to way too many songs taking up real estate in my head.”
A single mom with three incredible kids – “by far my greatest accomplishment in life” – Marlis is working towards earning her Masters of Business Administration degree virtually through Cape Breton University.
With life starting to move forward after the pandemic, Marlis can’t wait to be able to have big family gatherings to celebrate birthdays and holidays again, and to finally celebrate her daughter’s wedding with their extended family. She’s also excited about the idea of being able to travel again.
“This pandemic has certainly taught me to appreciate the value of gathering with family and friends when we can.”
Marlis' nomination keeps the We Are IH loop going:
“I would recommend Peggy Scott, Project Lead, Medical Transformation, or Linda Reynolds, Director, Physician Compensation, who have both been with IH for many years and have vast experience in what they do." - Marlis Gauvin
Stay updated with careers at Interior Health
Facebook: @IHJobs | Instagram: @InteriorHealthBC.Careers | LinkedIn: @InteriorHealthAuthority
Health & Wellness
The return of summer means BBQs, extra daylight, and trips to the beach! But hot weather can also be a risk to your health.
Extreme heat can cause health problems such as dehydration, exhaustion, and heat stroke, as well as worsen existing health conditions. In fact, heat is the leading cause of weather-related death.
Read these 8 tips to safely enjoy the warm weather.
1 - Pay attention to local heat and weather alerts to know when extra heat caution is needed.2 - Make sure you and your family drink plenty of liquids, preferably water. You should 2-4 cups of water every hour when spending time outdoors.3 - Learn the signs of dehydration, heat exhaustion and heat stroke, and so you can respond quickly to emergencies.4 - Be aware that young children, older adults, people who are homeless, those who don’t have air conditioning, and outdoor workers, and people with chronic health conditions are especially vulnerable to heat.5 - Find air conditioned spaces on hot days. If your home doesn’t have air conditioning, spend time at the local library, shopping malls, or community centre. 6 - Seek shade. Take advantage of trees, umbrellas, hats and loose clothing to keep the sun off your skin.7 - Avoid outdoor and strenuous activities between 11 am and 4 pm, when it's usually hottest.8 - Cool down by taking a dip in a lake, using a sprinkler, or having a cold shower.
Want to learn more? Learn the signs of dehydration, heat exhaustion and heat stroke.
Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Sarah LaFleur (prev. Donnelly)
Job Title: Coordinator, Clinical Student Placement
Years of Service: 2.5
Worksite: Community Health & Services Centre
Community: Kelowna
Ancestral Territory: “Syilx” (Saay-ilks) / Okanagan Interior Salish
Favourite Quote: "Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest accomplishment or the smallest act of caring, all of which have the potential to turn a life around." -Leo Bscaglia
Since receiving her Bachelor of Science in Nursing (BScN) in 2004, Sarah LaFleur knew she wanted to support and work with nursing students. So, Sarah's work today is a perfect blend of her aspirations and work experience.
Born and raised in Alberta, Sarah's background includes teaching post-secondary BSN students, bed-side nursing in acute care and managing long-term care in remote northern Alberta.
It's the expertise of coordinators like Sarah that advances health-care education in B.C.
The Coordinator, Clinical Student Placement, is responsible to liaise, strategize, support, facilitate and coordinate all placements for post-secondary students that require practicums to receive their credentials. In 2020, IH played host to 5,103 students. In fact, of all the health authorities in B.C., IH places the second-highest number of students each year.
An independent and resourceful individual who enjoys a challenge, there's nothing that makes Sarah feel prouder than when she's able to negotiate a declined clinical student placement in to an acceptance.
Never one to stay at rest, Sarah is looking forward to finishing her Master's in Nursing degree. Additionally, in her free time, you can find her quilting and crocheting in the beautiful city of Kelowna.
Sarah's nomination keeps the We Are IH loop going:
“I recommend Aneta D'Angelo, Director, Clinical Education, because she does tremendous work in her portfolio of clinical education, including Clinical Student Placements, Employed Student Nurse (ESN)/New Grad (NG), and Specialty Education. I believe raising awareness for the Professional Practice Office is important and the work we do is valuable." - Sarah LaFleur
Stay updated with careers at Interior Health
Facebook: @IHJobs | Instagram: @InteriorHealthBC.Careers | LinkedIn: @InteriorHealthAuthority
Health & Wellness
On June 21, we celebrate National Indigenous Peoples Day. In June, we also celebrate National Indigenous History Month to honour the history, heritage and diversity of Indigenous Peoples in Canada. This year, National Indigenous History Month is dedicated to the missing children, the families left behind and the survivors of residential schools.
This week's Interior Voices podcast begins with reflection on the confirmation of the 215 children found at the site of the former residential school in Kamloops. The team shares resources to support those who are grieving, educational resources for those who want to learn more, and links to celebrations and virtual activities planned for this month.
"While we are coming together to talk about National Indigenous Peoples Day, we also need to acknowledge what is going on in our communities right now."
-Vanessa Mitchell, Practice Lead for Aboriginal Health and Program Manager for Aboriginal Cultural Safety and Humility
"When we're asking, 'What can we do--where do we start?', if you haven't already read some of those integral documents, I encourage you to read some of those and refer to the calls to action," says Vanessa. "Because while we may not be able to move an entire mountain, there are pieces we can do within our sphere of influence."
Learn more about National Indigenous History Month and National Indigenous Peoples Day on Season 3 Episode 4 of the Interior Voices podcast.
Resources Mentioned in this Episode
Resources for Support:
KUU-US Crisis Line Society – 24 hr Crisis Line: 1-800- KUU-US-17 (1-800-588-8717)
Indian Residential Schools Survivors Society (IRSS) Crisis Line – 1-866-925-4419
Métis BC Crisis Line – 1-833-638-47
Kid’s Help Phone – 1-800-668-6868
Educational Resources:
Truth and Reconciliation Commission Calls To Action
First Voices
Learn Michif
Celebrating the Day and the Month:
First Nations Health Authority News and Events and Facebook page
Métis Nation BC Facebook page and Website
National Indigenous Peoples Day
National Indigenous History Month
CFNR (Canada’s First Nations Radio) Celebrations
APTN Indigenous Day Live
Sources for Orange Shirts:
Métis Nation BC
Orange Shirt Society
Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Lisa Zetes-Zanatta
Job Title: Executive Director Clinical Operations, Rural Acute and Community, Thompson and Cariboo Regions
Years of Service: 18
Worksite: Thompson Cariboo Shuswap Corporate Office
Community: Kamloops
Ancestral Territory: Secwepemc (She-whep -m) / Shuswap Interior Salish
Favourite Quote: "You can either focus on the lemons or enjoy the lemonade."
Lisa comes from a diverse background, having been raised in New York then living for three years in rural Nicaragua as an epidemiologist. It was in Nicaragua that she fell in love with the rural context of health care (and learned to speak fluent Spanish). Now, after 20 years, she has found her way back to delivering meaningful health care in diverse, rural communities and supporting the people who live there.
Lisa describes herself as focused, quality driven and ethical. For those who know her, this description is perfect. Lisa is dedicated to delivering person-centred, quality care, which shines through in her every day.
"I love the fact that I can influence the care delivery model and quality focus for a large region. I am lucky that I am able to work in the region that has four different First Nations represented, with 38 different communities in this beautiful, Thompson-Cariboo region. I have come to love the can-do and 'git-er-dun' attitude of the people we serve and staff teams in rural areas."
In the last several years, Interior Health has experienced an increase in floods and wildfires, and now a global pandemic - increasing the need for health care.
"The team has stepped up at all levels of the health authority to put our patients first and provide the best care possible in some of the most challenging times I have seen in a long career of health-care delivery. I am extremely proud."
While Lisa is grateful for the technology that has provided communication support throughout the pandemic, she is looking forward to seeing her team and colleagues in person.
Outside of work, Lisa enjoys knitting, sewing, crafting, decorating and playing with her amazing, black lab, "not-so-puppy" puppy.
Lisa is wife to her amazing husband Robin, a technical director of an animation company, and mom to two wonderful boys. Tristan (20) is attending Thompson Rivers University in the cellular molecular microbiology program. Dylan (14) is in grade 9, a hockey goalie, and is on the ice daily. As a family, they love heading up to their cabin in the Cariboo to have fun in the forest, on the dock, and in the lake.
Thank you, Lisa, for your outstanding leadership and all that you do to support rural communities and people in the Thompson Cariboo region.
Lisa's nomination keeps the We Are IH loop going:
“I would like to nominate Karen Cooper, director of clinical operations for allied health, community & seniors care in the Thompson region. I have never met someone who gives more in her day to her work. She knows more about Interior Health operations than anyone in this region, as she has worked in so many facets of health care.
– Lisa Zetes-Zanatta
Stay updated with careers at Interior Health
Facebook: @IHJobs | Instagram: @InteriorHealthBC.Careers | LinkedIn: @InteriorHealthAuthority
Research & Innovation
Could you be the key to the next breakthrough in health care? Join us on REACH BC and lend your voice to patient-oriented research.
How you can make a difference
REACH BC connects people with health researchers across B.C. Volunteers can participate in clinical trials or become a patient partner. Anyone can sign up! Most of the studies available right now relate to COVID-19, but in the future there will be other research topics available.
At Interior Health we are fortunate to have a committee made up of patient partners, who champion patient-oriented research in our region. They help to set priorities for patient-centred health research and promote patient-initiated research projects and patient partners on research teams.
COVID-19 has proven that even in the toughest of times, we work better together. By connecting people with researchers, we can build a stronger and healthier B.C.
Health & Wellness
Thirty-year-old Brittany is loving life these days.
She has a job she loves, a new puppy (adorably named Cali – short for California Roll), a cozy home, a vehicle, and recently got engaged. Most importantly, the Kelowna resident who was formerly homeless has control of the opioid addiction that previously cost her everything.
Brittany credits Opioid Agonist Treatment along with the support of her fiancé and people she met through Narcotics Anonymous for successfully turning her life around.
Opioid Agonist Treatment (OAT) describes medicines prescribed by doctors and specialized nurses to help stabilize people who are addicted to opioids like heroin and fentanyl.
“My mother passed away a year ago from her addiction to alcohol. That really made me decide I wanted to get on a better path,” she says.
Now, as Interior Health’s first peer services worker in the OAT program, Brittany is using her personal experience to help others navigate access to medications and additional substance use supports.
OAT Peer Services Worker Brittany and her fiancé.
Although everyone’s experience of addiction and recovery is unique, OAT is considered the first choice for treating people who are addicted to opioids. It involves the use of long-acting medications - within Interior Health these typically include buprenorphine/naloxone (Suboxone) and methadone. Over the last several years there have been some additional treatment options introduced, including slow-release oral morphine (Kadian), Sublocade (injectable buprenorphine, an injection given once every four weeks), and injectable opioid agonist therapy (currently available in Kelowna, and there is a tablet injectable program in Kamloops).
OAT medications are generally given once per day and relieve withdrawal symptoms and cravings, reduce illicit opioid use, decrease risk of overdose and reduce the risk of transmission of serious viral infections, such as HIV and hepatitis C.
“Opioid Agonist Treatment, when adequately dosed, results in retention rates of 60-80 per cent, with only a minority of patients continuing to use illicit opioids,” says Dr. Leslie Lappalainen, Interior Health’s addiction medicine lead.
"OAT is better than withdrawal management alone (i.e. detox), and when we compare it to behavioral treatments, like inpatient treatment or counselling, patients who are on OAT tend to have longer periods of abstinence from opioids, stay engaged in addictions treatment for longer periods, and have lower rates of illness such as infections, as well as lower rates of death.”
“Opioid use disorder has really good outcomes when treated!” says Dr. Lappalainen. “People do really well on treatment. Generally the treatments are a longer-term treatment with a gradual taper off, as the outcomes are much better when done this way, as opposed to really short treatment periods, or rapid tapers off OAT.”
For Brittany, who recently marked her one-year anniversary since quitting illicit opioids, the future looks bright.
“I’m looking forward to starting a family of my own, one in which I can set a good example for my children as a mother who is strong, healthy, happy, and free of addiction - something I didn’t have when I was growing up.”
To learn more about OAT and opioid use disorder, visit
www.interiorhealth.ca.
Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Rachel Thibault
Job Title: Administrative Primary Care Supervisor, Manager Support for Mental Health and Substance Use (MHSU)
Years of Service: 18
Worksite: Community Health & Services Centre
Community: Kelowna
Ancestral Territory: “Syilx” (Saay-ilks) / Okanagan Interior Salish
Favourite Quote: "The secret of getting ahead is getting started." -Mark Twain
Rachel's outgoing personality and love of connecting with people drew her to pursue a career in Mental Health and Substance Use (MHSU). Her kind demeanour, bright smile and optimistic outlook help her excel in her role as Administrative Primary Care Supervisor, and Manager Support for MHSU.
Over the past 18 years, she expresses her gratitude and pride for working within her community as a team to keep communities safe. Her work with marginalized populations has implemented positive change, especially throughout Urgent Primary Care. Her passion for mental health inspires those around her to advocate for others and give back to the community.
"I'm proud to come to work every day and be a part of teams that are contributing so much to our community, especially during a dual pandemic. From the COVID testing site to the Urgent and Primary Care Centres to Outreach Urban Health and the Rutland Aurora Centre, I see patients come into all of these places and receive excellent quality care from the staff. I've seen people, literally, be brought back to life by co-workers. I watch our staff facing COVID head-on every day, putting themselves at risk to ensure our community is safe. I'm very proud to work alongside these health-care heroes." - Rachel Thibault, Admin - Primary Care Supervisor, Manager Support for Mental Health and Substance Use
Rachel shares her love of working within a team that is so inspired to create meaningful change that improves people's lives, especially those in marginalized populations. In the face of a pandemic, Rachel continued to motivate her team to provide mental health and substance use services to those in need. Her determination to help people live their best lives drives her career at Interior Health. Motivated to live life to the fullest, she inspires others to do the same.
Outside of work you can find Rachel reading, cooking, playing music or snuggling with her cat. Rachel's love of music intrigued her to pursue piano as a child, leading her to play at the Royal Conservatory in Grade 8. A lover of learning, she admits to a wealth of knowledge for trivia, especially Harry Potter-themed. After visiting Disneyland nine times, eager for her 10th trip, she has the insider knowledge to win the game. Looking forward to travelling again, Rachel is excited to plan her next getaway. Thank you, Rachel, for all that you do!
Rachel's nomination keeps the We Are IH loop going:
"I will nominate Natasha Allen-Mark, MHSU Admin Team Lead. Her dedication and level of caring about the job she does deserve to be recognized!"- Rachel Thibault
Stay updated with careers at Interior Health
Facebook: @IHJobs | Instagram: @InteriorHealthBC.Careers | LinkedIn: @InteriorHealthAuthority
Health & Wellness
Meet Henry. Like many Canadians in their 50s, Henry is a caregiver.
His 85-year-old mother, Louise, was recently diagnosed with mild cognitive impairment. She lives alone in the same rural town she's called home for the past sixty years. Louise relies on Henry for help with running errands, paying bills and a coordinating doctor’s appointments.
Does this story sound familiar? That's because there are more than one million caregivers in British Columbia. A caregiver is someone who provides physical and/or emotional care to a family member, partner, friend or neighbour.
Recently, Henry has been struggling to keep up with the demands of juggling his job and caring for his mom. He's also worried about her independence and safety as her dementia progresses.
Help is available
Henry reached out to the free caregiver support line offered by Family Caregivers BC. He was able to get help understanding the options available to him and his mother. He also got support to bring his siblings together to discuss a plan for their mother's future care. As a family, they decided that one of Louise's granddaughters, Eleanor, would move in with her and provide care. Eleanor has joined the caregiver coaching program to help her understand resources available and to make a personal plan for herself while supporting her aunt.
If you or some you know is like Henry, Louise or Eleanor, let them know there are free services and resources to help them on their journey as caregivers.
Family Caregivers of British Columbia Homepage
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