Patient-centred care in mental health and substance use

August 18, 2020

"There are only so many ways to fix a broken leg," says Debi Morris. "But if you have five patients with a mood disorder, there will be so many ways you will approach treatment."

For Debi, the field of Mental Health and Substance Use (MHSU) is fascinating, in part, because care and treatment needs to be individualized to be effective. What may be recovery for one person will be different for another person.

"It's the epitome of patient-centred care because if we're not [individualizing treatment], we're not going to get the outcomes that we need for people."

Debi serves IH West as the MHSU Administrator. Aboriginal Health Lead Vanessa Mitchell interviewed Debi recently for the Interior Voices podcast series. The pair discussed the importance of patient-centred care and reminisced about the time they spent together last summer on the Nlaka'pamux communities tour.

Vanessa Mitchell points out this approach very much aligns with trauma-informed practice and culturally safe practice. The Nlaka'pamux communities tour afforded managers like Debi the time and experience to see firsthand the unique health challenges experienced in communities.

"We have a lot of conversations in our day-to-day work about access," Debi says. "But if someone lives on a gravel road fifty kilometres or more from the nearest services, what does that look like compared to someone who lives in downtown Kamloops?"

Spending time in communities is also an important step towards building relationships and "relationship is a pathway to removing barriers in and of itself," says Debi.

To hear the full conversation and learn more, tune in to Interior Voices.

Listen to the podcast

Interior Voices is a podcast that explores the intersection of health and culture in the workplace, everyday lives, and patient care. While it was created to help expand IH staff and physician engagement around cultural safety, many episodes will also interest community members. The series includes interviews with IH staff, physicians, and others living and working in the Interior region.

Stories@IH

Read our latest stories

5 Minute Read
Health & Wellness

In the 5 years since the In Plain Sight report was released, we’ve made strides towards being a culturally safe organization—but there’s more work to do.

3 Minute Read
Community & Culture

Inspired by her aunt’s career as a pharmacist, Angela became a pharmacy technician to use the hands-on aspect of compounding to benefit patient care.

4 Minute Read
Health & Wellness

Souper Meals brings students together once a week over locally made soup, fresh fruit, veggies and buns, all free of charge.

3 Minute Read
Community & Culture

With decades of experience rooted in compassion and commitment to children’s health, Dr. Jeff Wong is carving a path for pediatric care at Kelowna Hospital.

3 Minute Read
Health & Wellness

The holidays season offers opportunities to drink alcohol, and it can be easy to overindulge. Get tips on how you can drink less - and live more.

3 Minute Read
Community & Culture

With the support of her mentors and coworkers, Niomi Wright found her true health-care calling as a care aide at Mountain View Lodge in Lillooet.

STAY CONNECTED

Receive news, alerts, public service announcements and articles right to your inbox.

mail