Interior Health provides billing services for the following:
- Community Programs: Home Support, Meals on Wheels, and Lifeline
- Health Protection: Accounts Receivable bills all operating permits. Please contact us tollfree at 1-866-314-2806. View rate information.
- Residential Services
- Patient Transport Services
How do I make a payment?
Payments may be made by the following methods (please reference your patient ID or account number):
Cheque: Payments by cheque can be mailed directly to Accounts Receivable at the address below. Please reference your patient ID or account number on the cheque or enclose the stub from the statement.
- Credit card: Contact us at the numbers below to arrange a credit card payment.
Cash and debit: Will be accepted at all facilities, including hospitals, health centre, or residential site.
Wire transfer: Please contact the central office for banking details if you wish to pay by wire transfer. You will be asked to reference your patient ID or account number.
Pre-authorized payments: Pre-authorized payments may be arranged for Residential Care, Home Support, Lifeline, Meals on Wheels, and Adult Day Service accounts. Please contact the central office to set up an account. You will be asked to reference your patient ID or account number.
Internet and online banking: These payment options are not available at Interior Health at this time.
The Billing and Accounts Receivable central office is located at:
#200 - 235 Lansdowne St.
General inquiries: 1-866-314-2806
Direct Line: 250-314-2806
Email: Contact us by email
Out of Province inquiries: Contact us by email
WCB Billing: Contact us by email
No MSP Coverage: Contact us by email
Office Hours: Monday to Friday, 8:00 a.m. - 4:00 p.m. Pacific Time (closed Canadian statutory holidays)