Cranbrook Urgent and Primary Care Centre (UPCC)

Cranbrook Urgent and Primary Care Centre (UPCC)

About Cranbrook Urgent and Primary Care Centre (UPCC)

The Cranbrook Urgent and Primary Care Centre (UPCC) provides team-based care for non-emergency health concerns to individuals in Cranbrook that require same day attention. Care is available for concerns such as minor injuries, sprains and strains, infections, less serious child illness and injury, high fever, and cuts, wounds or skin conditions.

If you do not have a family doctor/nurse practitioner, or you are unable to get an appointment with your care provider that day, you can visit the UPCC. A health care team is available to provide care for your health issues.

You may see one or more of the following health professionals depending on your care needs:

  • Family physician
  • Nurse practitioner
  • Registered nurse
  • Social worker
  • Physiotherapist
  • Mental health and substance use clinicians
  • Aboriginal Patient Navigator 
  • Aboriginal Care Navigator

UPCC patients are seen based on urgency, not on a first come first serve. Appointments will not be made to see a medical provider. For assistance, please call 250-420-2323.

Available Services

Hours for Cranbrook Urgent and Primary Care Centre (UPCC)

Monday - Friday: 9 a.m. to 7 p.m.

Statutory holidays: 10 a.m. to 7 p.m.

49.513008, -115.763368

Available Amenities

Free Parking


Urgent & Primary Care Resources


Urgent & Primary Care Resources

Frequently Asked Questions

Do I need to make an appointment?

Not for Urgent Care.  Same-day drop in visits will be seen based on urgency. Try to see your family doctor or nurse practitioner first, if you have one. 

Appointments for maternity care patients are offered Monday to Friday at various daytime hours. Please contact the Cranbrook UPCC if you would like to make an appointment with Encompass Pregnancy Care.

Is the clinic accessible by public transit?

Yes, it is located next to the BC Transit main bus station.

Is the clinic wheelchair accessible?


Are there emergency hours?


Is free parking available?


Is the clinic open on holidays?

Statutory holidays: 10 a.m. to 7 p.m. MST

Is this clinic part of a Primary Care Network (PCN)?

How do you book a lab appointment?

For locations that have appointment booking as an option, book your Lab Test and ECG online at If you're unable to make a booking online, please call the Digital Health Support Desk to book at 1-844-870-4756 (Monday-Friday from 7 a.m. to 7 p.m. PST; Saturday-Sunday from 8 a.m. to 4 p.m. PST; excluding STAT Holidays).


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