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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Tracey Thoss
Job Title: Administrative Services
Years of Service: 3 Years
Worksite: Kamloops Mental Health and Substance Use
Community: Kamloops
Ancestral Territory: Tk’emlúps te Secwépemc (TteS) territory
Favourite Quote: "In a world where you can be anything, be kind.”- Unknown
The last three years working in mental health and substance use has been very rewarding for Tracey. She has found a great deal of fulfilment through helping people and has a strong belief that one small kind gesture can make a large difference in someone's life.
Tracey is overwhelmed by the dedication of her co-workers throughout the pandemic and it has reinforced how proud she is to work with this team!
“I receive tremendous job satisfaction when I see a client that has struggled in the past transition from crisis to living a purposeful, happy, and fulfilled life because of the support we have provided them.”
Tracey visiting her home country of South Africa.
Born in Johannesburg, South Africa, her family soon moved across the ocean to Canada. Growing up in beautiful British Columbia, Tracey continues to call Kamloops home. She loves the outdoors and enjoys the unmatched scenery, plentiful lakes, and the abundance of hiking and biking trails.
In the summer, you can find her paddle boarding with her husband or skiing and snowshoeing in the winter.
Tracey and her husband travelling.
She loves to express her creativity through mixed media paintings and collecting antique tin toys. We are so lucky to have Tracey’s loving, friendly and quirky personality as part of our team. Thank you for all that you do!
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Community & Culture, Research & Innovation
After working for 40 years in health care, and volunteering for a number of health-related organizations, Maria Klement knows both sides of health-care delivery.
“I remember what it’s like to be a health-care worker and trying to care for everyone – it can be hard to see the forest for the trees,” says Maria. “Meanwhile, patients and volunteers bring different ideas. They have a unique voice that complements the decision-making process.”
Health & Wellness
Charlotte is proud of her mixed heritage – her ancestors are Cree and Shuswap, as well as Japanese and Irish. As someone who is homeless herself, she is a fiery advocate for people without homes living in Kamloops. She is also passionate about her Indigenous culture and participates in traditional ceremonies with singing and dancing.
As fiercely independent as Charlotte is, she also has chronic health conditions including depression, social anxiety and HIV, and her journey has not been easy.
That’s why her relationship with Tamyla Laing, a Life Skills Worker from Kamloops, is so important. Charlotte says she can’t imagine where she’d be without Tamyla, with whom she has worked for about three years as part of Interior Health’s Intensive Case Management team.
“Tamyla has given me hope when I had none. She’s given me strength when I had none. She always makes me accountable, which is great. She is a remarkable worker. Really she is phenomenal,” Charlotte says.
Tamyla is quick to interject: “It’s Charlotte who has done all the work. It really is all about Charlotte and her commitment to recovery.”
Life skills workers play a unique role in the mental health and substance use care continuum. They aren’t social workers, clinicians or counsellors. Rather, they work with individuals on developing day-to-day skills such as obtaining identification, opening bank accounts, doing taxes, and finding stable housing, food and clothing. They support people in managing interpersonal relationships, and in taking care of important medical and dental needs. For example, Tamyla will attend appointments with Charlotte to help her manage complex information and schedules related to her HIV treatment.
“Life skills workers often have a window into people’s lives in a way that other health-care workers don’t, and have the privilege of witnessing both the day-to-day struggles as well as growth and successes of the people they serve,” says Jessica Mensinger, manager of mental health and substance use services in Kamloops.
In addition, they provide harm reduction, support in accessing Opioid Agonist Treatment medications for opioid use disorder, and wound care. They do wellness checks and, when people are struggling, they reach out to help.
“Tamyla comes to me, which is remarkable. Not a lot of professionals leave their office,” Charlotte says.
To learn more, check out Interior Health's substance use services.
Research & Innovation
Behind the scenes at a busy Kamloops hospital, support people, clinicians and doctors continue to work on improving care for patients by participating in simulation training for major medical procedures.
This November, staff at Royal Inland Hospital spent a day in simulation training for systems improvement and training in the care of stroke patients. Participants included Emergency Department, Medical Imaging, switchboard, shift co-ordinators, physician leads and stroke patient care co-ordinators.
Dr. Aleks Tkach, a vascular neurologist and medical director of stroke services for Interior Health, congratulated all the participants for supporting and raising awareness of simulation training.
He noted the excellent leadership of stroke patient care co-ordinator Lindsay Marriott who demonstrated improvement in organization, roles, flow, and communication to participants in new stroke protocol development.
“I cannot over emphasize the importance of nursing leadership for systems improvement and change. Lindsay is a perfect example of this in action at Royal Inland Hospital at a time where everything is stretched thin,” said Dr. Tkach.
Jaime Gallaher, regional knowledge co-ordinator, at the Rae Fawcett Simulation Centre, expressed her appreciation for the event with a tweet recognizing the “fabulous day” for developing a protocol that will make such a difference in recovery for stroke patients when they first arrive at the hospital.
Lindsay praised the willingness of the Emergency Department team to participate in the stroke simulations, as well as their open-minded approach in implementing the new stroke protocol.
“I am so thankful for their support and continued enthusiasm to use this new protocol and am eager to see first hand the benefits it provides for our stroke patient population,” said Lindsay.
Cory Bendall, Interior Health Stroke Network director, stressed the importance of practising these procedures that bring several teams and disciplines together for an urgent response.
“With stroke, every moment matters,” she said.
Health & Wellness
Devon is a peer worker who provides overdose prevention and harm reduction supports to those living in shelters and supportive housing. As someone who had his own life saved at an overdose prevention site, he understands the value of these services and it’s important to him that others understand the facts.
Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Dr. Alan Ruddiman (He/Him)
Job Title: Rural Generalist Physician (GP)
Years of Service: 25
Historical IH Worksite: South Okanagan General Hospital
Community: Oliver
Ancestral Territory: Syilx Nation
Favourite Quote: “If you want to go fast, go alone. If you want to go far, go together.” - Anon (attributed as an African proverb).
Dr. Alan Ruddiman is an internationally trained rural generalist physician, living and working in Oliver, on the traditional lands and territories of the Syilx Okanagan First Nations.
He is a passionate advocate and voice on equity in health-care delivery, medical professionalism, governance, medical quality improvement, digital health and virtually enabled care.
“I was taught to value and embrace service,” says Alan. “Service to one's patients, to one's community, and within one's broader sphere of influence. Having had a full and rewarding career in rural medicine in Canada, with the last 25 of those years in the south Okanagan, I have made so many connections locally, regionally and provincially."
"For me, it’s always been about the relationships – the opportunity to contribute towards meaningful local and system changes within health care in British Columbia.”
Born in Scotland, Alan’s formative years were shaped in South Africa. He earned his medical degree, a Bachelors of Medicine & Surgery, at Witwatersrand University, Johannesburg, graduating in 1989. This valuable experience sparked within his career efforts championing on matters of social justice, advocating for vulnerable peoples, and seeking out equity within health-care delivery.
Alan immigrated to Canada, first settling in Saskatchewan in 1991 to pursue service in rural generalist medicine, then later moving west to British Columbia, and Oliver, in 1996. He and his wife Christina raised two daughters in Oliver, the youngest of whom was born at the local community hospital.
The bulk of Alan’s professional career has been dedicated to service as a rural GP, in the community and through a rewarding career on staff at the South Okanagan General Hospital (SOGH). He has served as president of SOGH Medical Staff, with two terms as Chief of Medical Staff.
One of Alan’s proudest moments at Interior Health was during his 2005 to 2010 tenure as Chief of Medical Staff. SOGH was the first Canadian hospital – and a rural hospital at that – to achieve Stage 6 Electronic Medical Record (EMR) Adoption recognition from HIMSS Analytics.
“This was a really significant accomplishment and recognition for an amazing and dedicated clinical team who I worked with and alongside,” says Alan.
In 2015, Alan was also elected by his 12,000 provincial peers and colleagues as the incoming President of Doctors of BC.
“It was an amazing and most rewarding three-year appointment cycle,” he says. “It rolled over to current appointments and provincial lead roles I have today.”
He transitioned away from full-time GP clinical practice in 2018, following his Doctors of BC presidency.
Alan’s notable medical contributions within the South Okanagan community are now supplemented by his further responsibilities as a Director for the Rural Coordination Centre of BC (RCCbc), and, Provincial Co-Chair for the Joint Standing Committee on Rural Issues (the JSC).
Alan has been very busy supporting Interior Health’s COVID-19 immunization program by providing active clinical support and in-clinic service across IH’s rural communities. Since March 2021 he has provided more than 3,000 unique COVID-19 immunizations to the public!
Today, Alan is a recognized physician leader, a health-care strategist, a health policy knowledge expert, and an active proponent for positive transformation within Canada’s publicly funded health-care system. He interacts regularly with teams and leaders from across B.C.’s health-care system including senior government members, the health authorities, Doctors of BC, UBC Faculty of Medicine, B.C.’s rural communities, and linked health-care sectors and partners.
Dr. Alan Ruddiman and his family with their restored 1976 Volkswagen camper bus.
In his personal time, Alan and his wife Christina are keen adventurous travellers. They have lovingly restored a 1976 Volkswagen camper bus in which they journey throughout B.C. They are also keen and very active sailors.
“We love spending days and nights out on Lake Okanagan, finding a quiet anchorage to hunker down in, and enjoy amazing sunrises and sunsets.”
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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Tanya Zeron (she/her)
Job Title: Rehabilitation Assistant
Years of Service: 10
Worksite: Vernon Jubilee Hospital
Community: Vernon
Ancestral Territory: Syilx Okanagan
Favourite Quote:
“Ain't nothin' gonna to break my stride
Nobody gonna slow me down, oh no
I got to keep on movin'” – Matthew Wilder
Tanya Zeron always tries to see the good in people and situations. Born and raised in Maple Ridge, Tanya moved to the Okanagan in 2004. As a rehabilitation assistant, Tanya’s inspiration are the people she cares for every day.
“No matter their ability, they continue to work towards their goals. And on the days they’re not strong, we can be strong for them.”
Tanya loves working with older adults. “They have so much to share and I like to listen to their stories. They’ve usually already overcome so much in life.”
Watching patients persevere through physical and emotional challenges makes Tanya proud of the work she and her team does.
“It’s nice to know we played a role in our patient’s rehabilitation, and are improving their quality of life.”
The fresh air of fall, camping with her family and snowboard season are a few of Tanya’s favourite things. Tanya’s husband, Dallas, and two kids, Marty and Scottie, also enjoy hiking, canoeing, and mountain biking.
“Anything that gets my family and myself into nature,” she says.
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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: (John) Derrick Leblanc (he/him)
Job Title: Housekeeping Supervisor
Years of Service: 8.5
Worksite: Royal Inland Hospital
Community: Kamloops
Ancestral Territory: Secwépemc Nation
Favourite Quote: "Treat everyone how you want to be treated." -Unknown
Thanks to a good friend who endorsed his resume, Derrick Leblanc has been with Interior Health for almost nine years. In that time, his proudest moment, aside from being hired on, was his promotion to Housekeeping Supervisor.
Derrick's family in Nova Scotia
“I’ve always enjoyed helping others, and take pride in knowing that the career I’ve chosen allows me to do just that.”
At one point, Derrick was even helping a friend with special need clients outside of Interior Health, finding it rewarding work. After training, Derrick eventually received his own clients. But it’s his role at Royal Inland Hospital that made the cut when he had to pull back on commitments and narrow his three jobs down to one.
Derrick hails from Yarmouth, Nova Scotia, calling himself “a hopeless romantic and a Maritimer.” Unsurprisingly, his greatest dream is live a long life and to retire by the ocean (after winning the lottery, of course!). Derrick’s family means everything to him – it’s hard being so far away, as he doesn’t get to see them nearly as much as he’d like.
Derrick's puppy, Wall-E
“I’m the eighth child out of nine so it’s a large family. We certainly know how to cook and eat seafood, as well as rappi pie.”
For those not "in the know," rappi pie is a well-loved traditional Acadian dish. It’s a delicious mix of potatoes and chicken.
Living in the beautiful Interior meshes well with Derrick’s love of the outdoors and taking nature photography. He also hikes, gardens and relaxes on his deck with his dog.
View of Kamloops from Derrick's morning walk
Derrick's nomination keeps the We Are IH loop going:
“I would nominate Narinder Pannu. She works at Royal Inland Hospital and is a cleaner on 7 South. I would like to nominate her because you can always ask her to help with shortfalls and or move to another position within the department... She is very accountable at her job and you can be assured she gets her work done to standard. " - Derrick Leblanc
Stay updated with careers at Interior Health
Facebook: Interior Health | Instagram: interiorhealthbc
| LinkedIn: Interior Health Authority
Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Nikole Johnson
Job Title: Care Aide
Years of Service: One year
Worksite: Talarico Place
Community: Castlegar
Ancestral Territory: Ktunaxa (Tun-ah-hah)/Kootenay Ktunaxa
Favourite Quote: "Be kind, always!" -Unknown
With a year under her belt, Nikole Johnson has discovered that being a care aide is more than as depicted. Her favourite thing about the job is seeing residents' faces light up when they see her after a few weeks off. She loves spending downtime interacting with those in her care: "It's always my honour to be involved in the stories they share about their lives."
"Working as a care aide while in nursing school has inspired me to continue practicing the fundamentals of health care, which always come back to compassion and kindness."
Nikole's proudest moments happen when she's able to make connections with residents and other staff members. She admits to being a bit shy: "It takes a bit of time to come out of my shell."
Nikole feels comfortable and supported at her workplace, which helps her form better relationships with those in her care.
Nikole's favourite hike around the Kootenays - Kokanee Creek
A fourth-year nursing student with the University of Victoria at Selkirk College, Nikole looks forward to continuing her position as a care aide while she finishes school and, hopefully, moves in to a new position with IH after graduation in 2022. Nikole would love to work in either community or maternity nursing. Who knows what the future will bring!
To enjoy the beautiful landscapes around Castlegar, Nikole enjoys going on walks with her two small dogs and getting in exercise. She also loves art, and creates her own realistic portrait drawings and acrylic paintings.
One of Nikole's favourite paintings, inspired by Bob Ross
Nikole's nomination keeps the We Are IH loop going:
Abby Murphy: “Abby will be starting her second year of nursing school at Selkirk College! She was so helpful when I first got hired, and really made me feel comfortable. She took the time to get to know me and made sure that no questions went unanswered." - Nikole Johnson
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