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We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Nikole Johnson
Job Title: Care Aide
Years of Service: One year
Worksite: Talarico Place
Community: Castlegar
Ancestral Territory: Ktunaxa (Tun-ah-hah)/Kootenay Ktunaxa
Favourite Quote: "Be kind, always!" -Unknown
With a year under her belt, Nikole Johnson has discovered that being a care aide is more than as depicted. Her favourite thing about the job is seeing residents' faces light up when they see her after a few weeks off. She loves spending downtime interacting with those in her care: "It's always my honour to be involved in the stories they share about their lives."
"Working as a care aide while in nursing school has inspired me to continue practicing the fundamentals of health care, which always come back to compassion and kindness."
Nikole's proudest moments happen when she's able to make connections with residents and other staff members. She admits to being a bit shy: "It takes a bit of time to come out of my shell."
Nikole feels comfortable and supported at her workplace, which helps her form better relationships with those in her care.
Nikole's favourite hike around the Kootenays - Kokanee Creek
A fourth-year nursing student with the University of Victoria at Selkirk College, Nikole looks forward to continuing her position as a care aide while she finishes school and, hopefully, moves in to a new position with IH after graduation in 2022. Nikole would love to work in either community or maternity nursing. Who knows what the future will bring!
To enjoy the beautiful landscapes around Castlegar, Nikole enjoys going on walks with her two small dogs and getting in exercise. She also loves art, and creates her own realistic portrait drawings and acrylic paintings.
One of Nikole's favourite paintings, inspired by Bob Ross
Nikole's nomination keeps the We Are IH loop going:
Abby Murphy: “Abby will be starting her second year of nursing school at Selkirk College! She was so helpful when I first got hired, and really made me feel comfortable. She took the time to get to know me and made sure that no questions went unanswered." - Nikole Johnson
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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Charles Wincott
Job Title: Supervisor, Biomedical Engineering, IH West
Years of Service: Three
Worksite: Royal Inland Hospital
Community: Kamloops
Ancestral Territory: Secwépemc (She-whep-m) / Shuswap Interior Salish
Favourite Motto: “Live life to the fullest at work and in play and be true to yourself so that you can be true to others.”
At 23 years old, Charles Wincott joined the Navy. During a career spanning more than 20 years, he served as an electronics technician—repairing and maintaining radar, weapon control systems, countermeasures systems and periscopes.
Charles in Navy uniform
“I served on every class warship in the Canadian Navy including destroyers escorts (DDE), destroyers (DDH), frigates (CPF), replenishment vessels (AOR) and two classes of submarines (SSK).”
Charles had an affinity for photography and became an intelligence photographer on the ships during deployments. He also taught electronics at the Navel Fleet School in Esquimalt.
“My travels have taken me to all the continents,” says Charles. Highlights included visits to Russia and China, serving for UN forces in Haiti during the embargo in 1993, and living in the United Kingdom for two years while refurbishing the HMCS Corner Brook (a long-range hunter-killer submarine of the Royal Canadian Navy).
Charles’ Naval retirement package included two years of retraining. He chose Durham College in Ontario and completed the Biomedical Engineering Technologist program.
“This trade was a natural progression from my military career—perfect for someone with a questioning mind,” he says.
During a short hospital stay, Charles found himself asking, “How is that equipment looked after and repaired?’
His new career in biomedical engineering answers those questions. Charles has worked in Medicine Hat, Alta., several sites on Vancouver Island, and now for Interior Health. He has taken trade-specific training in respiratory, renal, anesthesia, and monitoring systems, among others.
“One of the things that I like most about this trade is the ability to continually learn new things and be challenged with complex problems.”
Last year, Charles took on the role of Supervisor for Biomedical Engineering in IH West—a role with its own set of challenges.
“Like my military role serving in the silent service (submarines), I enjoy working behind the scenes in my current role—to improve the world around me.”
In his free time, he enjoys doing home renovations and rebuilding a 1986 TVR 280i. Charles jokes that “neither seem to ever reach completion.” He also enjoys exploring the outdoors on a quad or side by side—but mostly spinning a good tale over a campfire.
We would like to thank Charles, and every person who has served our country. Thank you for sharing your stories, and for all that you do for Interior Health and your communities.
Read about other veterans working with Interior Health.
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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Ashley Latimer (she/her/hers)
Job Title: Medical Radiation Technologist
Years of Service: 11
Worksite: Cariboo Memorial Hospital
Community: Williams Lake
Ancestral Territory: Secwepemc (She-whep-m)/Shuswap Interior Salish
Favourite Quote: "Remember then that there is only one important time, and that time is now. The most important one is always the one you are with. And the most important thing is to do good for the one who is standing at your side. This is why we are here." - Jon J Muth
Growing up in Ontario, Ashley Latimer was always interested in anatomy and biomechanics. Her dad encouraged her to pursue a career in health care and after earning a Human Kinetics degree in Ottawa, Ashley decided that medical imaging would be a good fit for her interests and education.
"I was living and training in Southern Ontario and there were no real options for a full time position straight out of school," Ashley explains. She moved to Williams Lake to begin her career at Cariboo Memorial Hospital. "I took a chance and 11 years later it seems to have worked out."
Ashley is inspired by the people she works with and the patients they care for.
"For all the difficult situations we encounter on the job there is so much effort and care put into easing these situations," she says. "It's uplifting to see."
The dedication of her co-workers throughout the pandemic makes her proud to be a health-care worker.
In her free time, Ashley enjoys a number of sports and outdoor activities. At the moment her favourite hobby is golf, but she used to compete in roller-derby under the stage name Kelly Ka-POW-ski.
Ashley enjoys hiking around Whistler (Black Tusk in Garibaldi or Joffrey Lakes if you can catch it on a non-busy day).
"I'd highly recommend camping at Cariboo Lake, hiking Farwell Canyon or anywhere in Wells Gray Provincial Park," she says.
Post-pandemic, Ashley looks forward to traveling again.
Ashley's nomination keeps the We Are IH loop going:
“Medical Laboratory Technologist Anna Heppner works hard with a smile on her face everyday and does volunteer work with the community as well."
- Ashley Latimer
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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Mandy Smith (she/her)
Job Title: Registered Nurse, ICU
Years of Service: 29
Worksite: Vernon Jubilee Hospital
Community: Vernon
Ancestral Territory: Syilx/Okanagan
Favourite Quote: "Everything happens for a reason." -Unknown
Mandy at a Paint Nite event
Originally hailing from Portage La Prairie, Manitoba, Mandy Smith has spent the majority of her 29 years with Interior Health as a nurse working in the Intensive Care Unit (ICU) at Vernon Jubilee Hospital. But she still loves it after all this time.
“I’ve seen people come and go, and many changes, and I’m still here. It’s an accomplishment to continue to do what I love in the same department so many years later.”
Her self-described characteristics of friendly, approachable and dependable fit well with Mandy’s role. As her husband is now retired, Mandy is starting to eye the relaxed lifestyle herself in the next few years. But it’s her colleagues that still keep her inspired every day.
“I work with an amazing bunch of people in ICU, from support workers and doctors to fellow nurses. I think we’re lucky to have the group we work with.”
Outside of work, Mandy takes advantage of any time she can spend with her husband and adult children. Otherwise, you can find her snowboarding, hiking, camping and spending time with friends.
A little known fact is that Mandy is a Persian cat fanatic. After being given her first Persian as a sweet 16 gift from her parents, Mandy’s never been without one since.
Mandy's Persian cats
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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Danniel Dickson (he/him/his)
Job Title: Community Respiratory Therapist
Years of Service: 32
Worksite: Shuswap Health Services
Community: Salmon Arm and area
Ancestral Territory: Secwepemc (She-whep-m)/Shuswap Interior Salish
Favourite Quote: "Any job worth doing is worth doing well. But to be able to do that, you have to do it over and over again." - Thomas Keller
Danniel Dickson is a Community Respiratory Therapist serving clients in the Salmon Arm and Shuswap area. A life-long career in health care gives Danniel decades of practice and many satisfying memories.
The pulmonary rehabilitation programs Danniel manages, alongside his physiotherapist colleague, is a particular source of pride.
"We find that improving the quality of life for most of our clients - through education, exercise and flexibility - to be a great source of pride and a feeling of contributing to the outcomes of the community care team in a small way."
For Danniel, Respiratory Therapy is a profession that allows him autonomy in terms of practice.
"Although the pace and challenges of acute and critical care are professionally satisfying, my current role in the community setting allows more time for therapy and client/patient education. We continue to make strides towards integration of care from acute to community and there is much more of a team approach in the community setting today."
The world is also changing to be more virtual, and Danniel is excited about participating in virtual "tele-health" initiatives in the future.
"Our pulmonary rehabilitation team participated in tele-rehab research and the data obtained should provide opportunities for better outcomes for our geographically isolated clients and patients."
Danniel is proud of his his Aboriginal ancestry. His maternal grandmother was Cree and his maternal grandfather was Scottish. His Aboriginal heritage was never celebrated, in spite of many gatherings with his large family and he was puzzled as a child at the reluctance to embrace the Aboriginal identity in the family. This cycle is now being repaired Danniel, his siblings, and first cousins. They have joined the Metis Nation and display our Aboriginal heritage with pride and celebration. Danniel brings this evolution into his practice as a clinician and is looking forward to adapting and growing with Interior Health to improve outcomes for First Nations clients and patients.
Day-to-day, Danniel strives to focus on self care, as it allows him to have increased reserves to be applied in support of others. He is physically active and feels at home in nature. He enjoys activities like hiking, mountain biking, Nordic skiing and golf.
"When home I enjoy spending time making fishing tackle and practicing guitar. I enjoy driving in the back country and am always amazed at the beauty of our province."
Danniel is has also started learning about Astrology's effects on birth charts and ongoing traits and personalities, and experimenting with Tarot Card interpretation.
"It is a nice balance when weighed against the challenges and stressors of being a health care professional in todays 'world.' "
Danniel's nomination keeps the We Are IH loop going:
“I nominate Shelby Henry, Physiotherapist in Salmon Arm. She is always upbeat and ready to assist the clinicians with any task she is able to manage to make their work flow faster and more efficiently. She always takes an organizing leadership role for any situation involving staff, for both career milestones and personal issues, and has a card with well-wishes and donations to make these situations resonate. She is an asset to the SLGH Rehab and Respiratory team."
- Danniel Dickson
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Health & Wellness
Pharmacist Christine Rutherford is used to thinking on her feet.
As a leader on the pharmacy team at Penticton Regional Hospital, Christine and her colleagues operate in a fast-paced team environment that is mostly unseen by the public, but is an integral part of a person’s safe health-care journey.
From helping to develop medication therapy plans and working out distribution, to mixing more complicated prescriptions and working with people who receive care in the community, the pharmacy is a complex department with the safety of patients as a top priority.
“I love to think on my feet and work towards solving the day-to-day issues that arise,” says Christine. “Every day brings something new. It’s exciting and very rewarding to be helping patients during a time when they most need it.”
The newest thing in the pharmacy department at PRH is the working environment itself. A brand new pharmacy is now open at the hospital, featuring new technology and bigger spaces. Private patient education and counselling rooms allow for confidential consultations with outpatients, while a new relaxing staff room, enhances working conditions and provides a place for health-care workers to rest.
The overall size of the department has increased significantly, allowing more space for the talented team of pharmacists and pharmacy technicians to work.
New spaces in the Penticton Regional Hospital pharmacy will enhance safety for patients and working conditions for staff.
The pharmacy renovation is one of six pharmacy enhancement projects underway or recently completed in Interior Health, bringing the facilities up to modern standards of care with industry-standard intravenous compounding suites and safe storage rooms. A new pharmacy has also opened at Kootenay Lake Hospital in Nelson while renovations are underway at pharmacies in Cranbrook, Salmon Arm, Trail, and Kamloops.
“This is really about bringing a higher level of safety to the patient. These are state-of-the-art spaces that can be efficiently used to enhance patient safety,” says Sean Gorman, Director of Pharmacy Services, IH East & South.
In Penticton, the pharmacy renovation is part of the second phase of the David E. Kampe Tower Project, the $312.5-million dollar project that saw a new tower open in 2019. Renovations continue in the emergency department, which has also had several new areas open to patients. The entire project is scheduled to complete next spring.
“We’re really excited for the new spaces,” says Christine. “It’s not very often in your career you get to be part of a new pharmacy so I think everyone is excited for the opportunity and the potential this new space brings. One of the big things is we are going to gain efficiency. It’s a nice, bright, open space that will allow our teams the ability to do the great work they do.”
Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Meggan Gibson (she/her/hers)
Job Title: MDR Inventory Lead Technician
Years of Service: 23
Worksite: Kelowna General Hospital
Community: Kelowna
Ancestral Territory: Syilx (Saay-ilks) / Okanagan Interior Salish
Favourite Quote: "Life is too short - so enjoy the ride!"
Meggan GIbson completed her Medical Device Reprocessing (MDR) course in 1998 and was immediately hired at Kelowna General Hospital. Twenty-three years later, she serves as the MDR inventory lead technician--a position that she loves. As the lead tech, Meggan helps her fellow MDR techs perform their job efficiently using the instrument tracking system.
For those who may not be familiar with MDR, Meggan offers this explanation:
"We reprocess instruments for the operating room (OR) and wards in the hospital. Our decontamination area is where we receive and clean the instruments and devices. Some items are washed in a washer / disinfector, and some are hand washed. We then assemble the instrument sets according to the instructions in our instrument tracking system, sterilize them and prepare the sets for upcoming surgeries."
In her free time, Meggan loves to hike.
"My girl gang and I do a couple of backpacking trips each summer."
Meggan also enjoys reading and paddle boarding. However, most of her time outside of work is spent working with her husband on their Glenmore farm. The farm provides 31 families with farm fresh veggies every week.
"I am looking forward to continuing my work in MDR," says Meggan. "I have a few projects on the go and strive to implement lean methodologies into our work."
She also looks forward to growing her family farm business.
Meggan's nomination keeps the We Are IH loop going:
“April Wood has worked for IH for a loooong time and she has a very specific position as an OR Inventory Analyst." - Meggan Gibson
Stay updated with careers at Interior Health
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Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories.
Name: Stephanie Hintz (she/her)
Job Title: Registered Diagnostic Sonographer
Years of Service: 12
Worksite: Royal Inland Hospital
Community: Kamloops
Ancestral Territory: Tk'emlups te Secwépemc
Favourite Quote: "Every day we decide how to treat people, why not choose kindness and empathy?"
Stephanie had a wonderful "fluffy" upbringing. She was born and raised on a chicken farm in Armstrong, which was home to more than 100,000 happy chickens, at one point in time. Surrounded by furry friends for most of her life, Stephanie developed a special bond with animals, which sprouted her caring and kind personality. At only 13 years old, she secured a job at a local vet clinic. Fast forward many years later, she still revisits her vet days, as she occasionally gets an opportunity to preform ultrasounds on pets which she finds most interesting.
Now, as a Registered Diagnostic Sonographer, Stephanie shares that when she is performing an ultrasound, she tries to imagine herself in the position of the patient and treats them with the same respect she would appreciate in their situation.
"Many times, people are scared, upset or just unsure why they are having a particular ultrasound. I find that just by listening to them while I perform the scan they seem to feel less stressed. I don't think we always realize the impact we can have on someone's day even if we are only in the room with them for half an hour."
Even after 12 years, Stephanie is still inspired and motivated every day due the variety and responsibility that her career offers. Her role as a Registered Diagnostic Sonographer allows her the opportunity to investigate a patient's symptoms based on what the ultrasound shows.
"We really do make a difference in people's lives - whether it is by confirming their baby is healthy or finding early breast cancer. I am always learning and being challenged."
Stephanie recalls that one of her proudest moments at Interior Health happened just fairly recent, when a patient with whom she was examining stopped to thank her with these words: "I don't take what you or anyone else here does for granted. You are very good at your job and I appreciate you."
Stephanie realized and admits that the past couple of years have been challenging for everyone, and how nice it is when people take the time to show gratitude.
"I'm proud of where I work, we have an amazing group of people that work in ultrasound, and I think we make the best out of most days and support each other on the hard days."
Now-a-days, you won't find Stephanie on a chicken farm in her spare time; instead, she will be off running, hiking or camping somewhere. Husband Cory, her two young children and two golden retrievers keeps her company on her hiking and camping excursions. Peyton is 11 years old and brother Easton is eight - both are eager beavers to go out and explore just like Mom. She admits that living in B.C. definitely makes it a whole lot easier to get out doors and to find new adventures. When the great outdoors isn't calling, you will find Stephanie paying attention to her creative side - making jewelry.
Stephanie is looking forward to continuing to grow in her profession and be able to enjoy the work-life balance that her job offers so she can still make memories and watch her children grow up.
Stephanie's nomination keeps the We Are IH loop going:
"Julianna Duplessis is such a positive person and a hard worker. Even on the toughest and busiest days she never complains or has a negative thing to say about anyone. During the pandemic I have found her to be very inspiring. She shows up to work with a smile even when she is going through her own health challenges." - Stephanie Hintz
Stay updated with careers at Interior Health
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| LinkedIn: Interior Health Authority
Health & Wellness
Breastfeeding provides many health benefits for mothers and babies.
Communities and health-care organizations have an important role to play in creating an environment that makes it easier to breastfeed.
Recently, the Penticton community has been taking steps to support breastfeeding in the South Okanagan.
Baby-Friendly Initiative a vital partnership
Health-care teams at Penticton Regional Hospital along with those at the Penticton Health Centre and the Penticton Indian Band are working together to develop a baby-friendly culture. Their goal is to make significant improvements in the health of mothers and babies in the South Okanagan.
Together they are working towards achieving the Baby-Friendly Initiative designation. This will be the first such Canadian partnership between a hospital, community and a First Nation health department.
The Baby-Friendly Initiative, launched by the World Health Organization and UNICEF in 1991, is a global effort to implement practices that protect, promote, and support breastfeeding. It has been shown to improve short and long term health for infants, such as lower rates of infections, sudden infant death syndrome, and obesity later in life. It is also associated with reduced chronic disease in mothers, including obesity, diabetes and breast cancer; it enhances quality of care and empowers them to make informed infant feeding choices. It also recognizes there are medical and personal reasons why a baby may not be breastfed and supports all families by ensuring they receive the best care possible.
The breastfeeding family ̶ unique trio of plaster casts on display
Coming this fall, a unique trio of plaster cast busts will be on display in the Penticton hospital lobby. Each of the three casts is based on artists’ interpretations of stories shared with them about personal breastfeeding journeys. They were created for the Breastfeeding Art Expo that toured Interior Health in 2017-2018.
“The art exhibit is part of our vision for excellence in maternal and infant health care,” says Sara Evans a director of clinical operations at Interior Health.
Lactation room opens at Penticton Regional Hospital
On Oct. 4 the hospital will officially open its first dedicated lactation room.
Located in the corridor between the emergency department and diagnostic imaging, the newly refurbished room will provide a quiet, comfortable area to staff, physicians, patients and visitors for feeding or pumping.
“People are welcome to feed or pump milk anywhere they choose in the hospital, but this room provides relaxation and peace and quiet, which we expect both parents and babies will really appreciate,” says manager Cindy Barton.
Feature image of plaster casts Left: The Source by Rebecca Bessette; Top Right: Mama’s Milk by Nathan Stewart; Bottom Right: Sweet Nectar by Nicole Hobbs. Lead Artist: Angela Safire Jones.
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