Image
COVID-19 Banner
COVID-19

Learn about the most recent COVID-19 safety protocols, vaccination clinics and testing sites in Interior Health, and the latest pandemic updates.

Image
school exposures
COVID - 19 - School Exposures

View the most current school exposures through Interior Health. 

Image
Long-Term Care Complex Behaviour Referral Banner
Seniors Care

Find information about home and community care options, long-term care, assisted living and other services located throughout the Interior region.

Image
lab test
Booking a lab appointment

Learn more about how to find the nearest lab to you, and easily book you lab appointment.

Image
Aboriginal Health and Wellness - Hero image
Aboriginal Patient Navigator

The Aboriginal Patient Navigator service at Interior Health supports First Nation, Métis and Inuit peoples living in the southern Interior access health services. Aboriginal Patient Navigator services help clients navigate the health system. Learn more about how to contact Aboriginal Patient Navigator services near you.

Image
Long-Term Care & Assisted Living Banner
Visiting Family In Long-Term Care

Visiting a loved one in long-term care is good for their heath. Talk to the on-site staff to find out how to make the most of your visit. Families and loved ones are also encouraged to keep in touch by phone or internet. Learn more about how to visit and stay connected.

Image
Mental Health & Substance Use Banner
Mental Health

If you or someone you know is struggling with mental health – you’re not alone. Learn how to access different support services and access helpful resources. Reach your local Mental Health Centre for community-based supports by calling 310-MHSU (6478).

Image
Substance Use & Addiction Services Banner
Substance Use

If you or someone you know is struggling with substance use – you’re not alone. Learn how to access different support services and access helpful resources. Reach your local Substance Use Centre for community-based supports by calling 310-MHSU (6478)

Image
Patient Care Quality Office
Patient Care Quality Office

Learn about the different options for sharing your feedback on the care that you or your loved ones have received.

Image
Provincial state of emergency banner
Flooding and your health

Flooding can affect your health and safety in a number of ways. You may be required to evacuate if a flooding is close to your home.

Coordinates

Urgent Care Near You

0 locations found near your area.

Please select a category and a central location to view facilities

555 D Cedar Avenue , 100 Mile House, BC V0K 2E0

555 Cedar Avenue South , 100 Mile House, BC V0K 2E0

555 Cedar Avenue South , 100 Mile House, BC V0K 2K0

555 Cedar Avenue South , 100 Mile House, BC V0K 2E0

9604 Shamanski Drive , Vernon, BC V1B 2L7

2592 Morton Road , Alexis Creek, BC V0L 1A0

2592 Morton Road , Alexis Creek, BC V0L 1A0

PO Box 207; Building #6674, Clinic Lane , Anahim Lake, BC V0L 1C0

136 Vermillion Avenue , Princeton, BC V0X 1W0

200 - 945 Southill Street , Kamloops, BC V2B 7Z9

Support in tough times

We are here to help.

Baby & Children Health

Access health information from infant to youth on topics such as dental health, hearing, immunization, nutrition and other topics.

Read More

Heart Health

Learn ways to lead a heart-healthy lifestyle and learn to recognize the signs of a heart attack. We offer many heart procedures and programs.

Read More

Kidney Health

We provide renal programs and services to support kidney health. People who have been diagnosed with chronic kidney disease may be enrolled in the renal program to access services.

Read More

Mental Health & Substance Use

We provide many mental health and substance use services. We strive to ensure our services are welcoming to all people, gender identities, cultures, ethnicities and backgrounds.

Read More

Seniors Health

We offer a range of seniors health services alongside our partner agencies. We aim to make our services person-centred, welcoming of all peoples, gender identities, cultures, ethnicities and backgrounds.

Read More

Surgery

Access information you need before, during and after your surgery. Learn about surgeries we offer and recovery tips.

Read More
Services
for Everyone
Baby & Children Health
Heart Health
Kidney Health
Mental Health & Substance Use
Seniors Health
Surgery

Stories@IH

Stories@IH

Research & Innovation
Audiologist Jowan Lee of St. Paul’s Hospital in Vancouver is working with Interior Health patients to adjust their cochlear implants with digital health technology.   Ponderosa Lodge social worker Shirley Shanks could not believe it when she got a call setting up a virtual audiology appointment for one of her long-term care clients with a malfunctioning cochlear implant. Rather than going to Vancouver, Cathy, who uses a wheelchair, was transported five minutes away to the virtual care clinic at Royal Inland Hospital in Kamloops.  By video, an audiologist, located 450 kilometres away at St. Paul’s Hospital, was able to make crucial adjustments to the cochlear implant, an electronic device that is situated under the skin behind the ear to help restore hearing.  The implants are a miracle for people with hearing impairments who need more than a hearing aid. However, for Cathy, her cochlear implant had not been adjusted since 2018 so she was back to reading notes from people trying to communicate with her. “I was so excited to get that call,” said Shirley. “I had been wracking my brain trying to figure out how to get Cathy to Vancouver. To be able to have this virtual care appointment is amazing.” Cathy, sitting, is ready for her virtual appointment with Vancouver audiologist Jowan Lee (on screen). In back is RIH virtual care coordinator Haillie McBoyle. When Cathy and Shirley arrived at the clinic on Dec. 1, virtual care co-ordinator Haillie McBoyle guided them into a room where audiologist Jowan Lee was smiling at them from a computer screen. Several Tupperware containers filled with programming pods completed the equipment needed for the video appointment, anticipated to last an hour and a half to two hours. She was the second patient of the day.  “Our other patient was so pleased at the end of his appointment. He actually cried happy tears that he didn’t have to travel to Vancouver for the adjustments,” said Haillie. During the appointment, the audiologist directs the patient on which pod to select and attach to his or her sound processor. By using remote access technology, the audiologist is able to take control of the programming software on the RIH laptop, enabling the patient’s sound processor settings to be optimized.  These Tupperware containers are filled with pods that the audiologist uses to adjust the patient’s cochlear implant. These local appointments are part of St. Paul’s Hospital’s Cochlear Implant Remote Mapping Service Pilot Project, which began in Island Health but recently expanded to Interior Health where the vast geography makes digital health care crucial technology. After being contacted by St. Paul’s to participate as a second proof site, Interior Health’s virtual care team chose RIH because of its proximity to northern B.C. and because RIH had staffing in place to support the clinic. “Kamloops was the best location for a wider range of patients who aren’t able to get to Vancouver. Patients from Prince George will also be able to come here,” said IH Virtual Care manager Shawn Berglund. Until the virtual option was introduced, the 181 patients in Interior Health and 30 in Northern Health were required to travel Vancouver at least once a year to have their cochlear implants adjusted by the specially trained audiologists. Cochlear implant testing is the newest addition to the rapidly expanding digital health programs in Interior Health and RIH Virtual Care analyst Bill Demuth is on the team overseeing it at RIH.  “Much of IT (information technology) is a supportive resource, but with virtual care, we impact patients in a positive way every day,” he said. “These programs that make a direct difference for patients are the ones I especially like.” At the moment, the appointments take place one day a month, but Bill hopes to see the appointments increase as more audiologists are trained to provide virtual care and patients experience the convenience and effectiveness of video sessions. Shawn said it’s also exciting to work on a program that is collaboration between several health organizations (IH, Providence and the Provincial Health Services Authority) and also multi-departmental.  “We are all working together on this supportive way for our clients to make their appointments. A lot of our patients weren’t getting it done for a variety of reasons – COVID-19, damaged highway system and also because they are too vulnerable to travel.” Cathy is one of those fragile patients who likely would not have been able to make it to Vancouver.  Instead, she left her virtual appointment with better access to sound then when she arrived – a win for digital health, but mostly a win for Cathy. Shirley said she also came away with a win as part of Cathy’s care team. “Dr. Lee was able to educate me on how to help Cathy through more effective speech approaches and by providing information on the static she hears on a regular basis that I was not aware of.” She added that he also gave her other ideas on apps to use for communication. “All these care plan needs are vital to Cathy’s daily living and I am truly grateful for that.”  
2 Minute Read
Community & Culture
Kari Wutzke is one of several members of the public lending their voices and perspectives to the design of a new Interior Health person-centred website.  Although her participation in this project began a year ago, she has a lifetime of experience as a patient and someone who uses InteriorHealth.ca to get health information and access services.  “I have lived with chronic pain for almost as long as I can remember, ever since a car accident when I was 12,” says Kari. “I first became interested in health-related websites as a patient looking for answers. As an adult I became very involved in pain-related support groups. I eventually moved into coaching others dealing with similar challenges and advocating for positive changes in health services.” 
2 Minute Read
Community & Culture
We are IH is a recognition campaign to spotlight Interior Health employees and medical staff – through pictures and stories. Name: Tanya Zeron (she/her) Job Title: Rehabilitation Assistant Years of Service: 10 Worksite: Vernon Jubilee Hospital Community: Vernon Ancestral Territory: Syilx Okanagan Favourite Quote: “Ain't nothin' gonna to break my stride Nobody gonna slow me down, oh no I got to keep on movin'” – Matthew Wilder Tanya Zeron always tries to see the good in people and situations. Born and raised in Maple Ridge, Tanya moved to the Okanagan in 2004. As a rehabilitation assistant, Tanya’s inspiration are the people she cares for every day.  “No matter their ability, they continue to work towards their goals. And on the days they’re not strong, we can be strong for them.” Tanya loves working with older adults. “They have so much to share and I like to listen to their stories. They’ve usually already overcome so much in life.” Watching patients persevere through physical and emotional challenges makes Tanya proud of the work she and her team does.  “It’s nice to know we played a role in our patient’s rehabilitation, and are improving their quality of life.” The fresh air of fall, camping with her family and snowboard season are a few of Tanya’s favourite things. Tanya’s husband, Dallas, and two kids, Marty and Scottie, also enjoy hiking, canoeing, and mountain biking.  “Anything that gets my family and myself into nature,” she says. ________________________________________ Stay updated with careers at Interior Health Facebook  |   Instagram  |   LinkedIn
3 Minute Read
Community & Culture
Jared Basil is a community wellness champion with the Ktunaxa Nation. His days are spent in service to the people of his community. He uses his lived experience and approachable manner to help others confidently navigate the health-care system. He also works with organizations like Interior Health to improve how services are delivered — so that everyone feels safe and respected.  “As an Indigenous man, I want to bridge the gap between non-Indigenous and Indigenous communities and strengthen the respect and relationship between my people and organizations like Interior Health,” says Jared.  Since 2020, Jared has contributed his time and perspective towards the creation of a person-centred Interior Health website.   

STAY CONNECTED

Receive alerts, news and stories@IH right to your inbox!

mail

Interior Health at a Glance

metric-icon-people

834000+

Population
Hospital-Volunteers

4800+

Hospital Volunteers
metric-icon-staff

21000+

Staff
metric-icon-physicians

1900+

Physicians