Regulatory Compliance​​
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​Our progressive approach to achieving public health compliance responding to hazards & risks in population health

Our goal is to achieve regulatory compliance, in order to protect overall population health. We are open in our decision-making, and use a step-by-step approach to achieve positive health outcomes.

Cooperation comes first

Our desire is to work cooperatively using a step by step approach. We focus first on providing guidance to assist operators, owners and licensees in meeting public health requirements. This figure provides examples of the various types of progressive compliance methods we use to achieve our goals.

Assessing health risk

Risk assessment in any situation is not a simple process, although answers to some key questions help guide decisions:

  • What can go wrong?
  • How likely is it to occur?
  • When might it happen?
  • How long might the situation last?
  • Who may be impacted?
  • How serious are the impacts to health and safety?
  • Is there anything in place to minimize these impacts or reduce the chance of something going wrong?

Higher risk (to the public) + lower confidence (in the operator’s ability to resolve the issue) = stronger enforcement

The operator, owner or licensee often plays a big part in influencing the officer’s actions. When there is a good working relationship between the officer and the operator/licensee, the officer will usually have more confidence in the operator/licensee’s willingness to address health risk. The officer’s actions will lean towards being more cooperative, rather than being more “heavy-handed”.

When a situation results in a high risk to the public, officers may need to act more quickly and direct stricter requirements regardless of the relationship. 


MoH     PCQO