Visit our Digital Health Support Desk page for more information and ways to get support.
Resources
Frequently Asked Questions
Can I get help from a real live person?
Yes! Visit our Digital Health Support webpage and use our virtual assistant Simon (click on the yellow icon in the bottom right corner and type “chat with an agent" to be connected with a team member). Hours of operation are Monday-Friday, 7 a.m. to 7 p.m.
Alternately, you can call 1-844-870-4756 to be connected to the next available team member.
Can I book or reschedule my own lab appointment?
Yes! Visit www.labonlinebooking.ca to book and manage your lab appointments at any time.
Can I book a virtual appointment with my doctor?
Learn more about virtual visits on the Virtual Care for Patients webpage.
How do I access Interior Health location information?
If you are looking for information on location parking, address, hours, or other information, visit our location directory.
How can I get medical advice?
Digital Health Support cannot provide medical advice. If you have an enquiry related to a personal health condition or questions about your results, please contact your family or referring physician, or call HealthLinkBC at 8-1-1 to speak to a health care professional.
I’m looking for a physician – can you help me?
Digital Health Support cannot help you find a physician. Please visit BC College of Family Physicians: Find a Family Doctor or Doctors of BC: Find a Doctor.
Find Locations
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Community & Culture
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Community & Culture
When Dr. Elena Schroeder decided to pursue medicine, her goal was to always learn and grow. Today, she’s a leader helping shape the future of health care.
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Health & Wellness
If you’re concerned about your child’s communication skills, the earlier they see a speech-language pathologist, the better the outcomes—and it’s free.
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Community & Culture
Thousands of volunteers of all ages work alongside our staff across our region. Read how volunteers are making a difference in delivering outstanding care.
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Community & Culture
IH’s Healthy Community Development team worked with student nurses to help local governments make breastfeeding more supported and welcomed in communities.
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Health & Wellness
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