Visit our Digital Health Support Desk page for more information and ways to get support.
Resources
Frequently Asked Questions
Can I get help from a real live person?
Yes! Visit our Digital Health Support webpage and use our virtual assistant Simon (click on the yellow icon in the bottom right corner and type “chat with an agent" to be connected with a team member). Hours of operation are Monday-Friday, 7 a.m. to 7 p.m.
Alternately, you can call 1-844-870-4756 to be connected to the next available team member.
Can I book or reschedule my own lab appointment?
Yes! Visit www.labonlinebooking.ca to book and manage your lab appointments at any time.
Can I book a virtual appointment with my doctor?
Learn more about virtual visits on the Virtual Care for Patients webpage.
How do I access Interior Health location information?
If you are looking for information on location parking, address, hours, or other information, visit our location directory.
How can I get medical advice?
Digital Health Support cannot provide medical advice. If you have an enquiry related to a personal health condition or questions about your results, please contact your family or referring physician, or call HealthLinkBC at 8-1-1 to speak to a health care professional.
I’m looking for a physician – can you help me?
Digital Health Support cannot help you find a physician. Please visit BC College of Family Physicians: Find a Family Doctor or Doctors of BC: Find a Doctor.
Find Locations
Driven by a passion for helping others, former lifeguard Tomas Hucul entered health care to make a positive impact on people’s health and well-being.
/stories/we-are-ih-recruitment-assistant-driven-values
Kathleen Johnson cares full-time for her 88-year-old father, Don. Apple Valley Adult Day Services gives her much-needed respite a few days each week.
/stories/adult-day-services-supporting-father-daughter-their-own-social-outings
Keep you and your loved ones safe with these tips to prevent drowning when enjoying water activities.
/stories/how-enjoy-lakes-pools-and-rivers-safely-summer
Learn about the many steps you can take to reduce exposure to wildfire smoke and protect your health.
/stories/tips-protect-yourself-poor-air-quality-wildfire-smoke
Bats play an essential role in our ecosystem, but can carry diseases like rabies. Learn the steps to take if you come in contact with a bat, alive or dead.
/stories/what-you-need-know-about-bats-and-rabies
After 16 years in the UK, nurse Chinenye “Phina” Uwakwe chose Interior Health and Vernon, B.C., for a new chapter in her nursing career.
/stories/uk-nurse-moving-vernon-looks-forward-new-chapter
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