Visit our Digital Health Support Desk page for more information and ways to get support.
Resources
Frequently Asked Questions
Can I get help from a real live person?
Yes! Visit our Digital Health Support webpage and use our virtual assistant Simon (click on the yellow icon in the bottom right corner and type “chat with an agent" to be connected with a team member). Hours of operation are Monday-Friday, 7 a.m. to 7 p.m.
Alternately, you can call 1-844-870-4756 to be connected to the next available team member.
Can I book or reschedule my own lab appointment?
Yes! Visit www.labonlinebooking.ca to book and manage your lab appointments at any time.
Can I book a virtual appointment with my doctor?
Learn more about virtual visits on the Virtual Care for Patients webpage.
How do I access Interior Health location information?
If you are looking for information on location parking, address, hours, or other information, visit our location directory.
How can I get medical advice?
Digital Health Support cannot provide medical advice. If you have an enquiry related to a personal health condition or questions about your results, please contact your family or referring physician, or call HealthLinkBC at 8-1-1 to speak to a health care professional.
I’m looking for a physician – can you help me?
Digital Health Support cannot help you find a physician. Please visit BC College of Family Physicians: Find a Family Doctor or Doctors of BC: Find a Doctor.
Find Locations
Dr. Neil Crofts reflects on a career defined by leadership, service and a lasting commitment to the communities he served.
/stories/community-minded-physician-and-leader-leaves-lasting-mark
Returning home after an evacuation can be a relief. Depending on how long you've been gone, and the condition of your home, you may need to follow precautions.
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Find out how to access the health care you need if you're living situation changes due to a wildfire
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Wildfires and natural disasters have many impacts on mental health and well-being. Here are some tips that can help with the stress from wildfire season.
/stories/how-take-care-your-mental-wellness-during-wildfire-season
Choosing to practice medicine in a small community in Canada wasn’t part of Babatunde’s original plan, but he’s glad he took the leap.
/stories/we-are-ih-cranbrook-doctor-finds-meaning-rural-bc-health-care
The IH Indigenous health & wellness podcast explores the intersection of health & culture in the workplace, everyday lives and patient care.
/stories/celebrating-interior-voices-podcast-75th-episode-launches
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