Visit our Digital Health Support Desk page for more information and ways to get support.
Resources
Frequently Asked Questions
Can I get help from a real live person?
Yes! Visit our Digital Health Support webpage and use our virtual assistant Simon (click on the yellow icon in the bottom right corner and type “chat with an agent" to be connected with a team member). Hours of operation are Monday-Friday, 7 a.m. to 7 p.m.
Alternately, you can call 1-844-870-4756 to be connected to the next available team member.
Can I book or reschedule my own lab appointment?
Yes! Visit www.labonlinebooking.ca to book and manage your lab appointments at any time.
Can I book a virtual appointment with my doctor?
Learn more about virtual visits on the Virtual Care for Patients webpage.
How do I access Interior Health location information?
If you are looking for information on location parking, address, hours, or other information, visit our location directory.
How can I get medical advice?
Digital Health Support cannot provide medical advice. If you have an enquiry related to a personal health condition or questions about your results, please contact your family or referring physician, or call HealthLinkBC at 8-1-1 to speak to a health care professional.
I’m looking for a physician – can you help me?
Digital Health Support cannot help you find a physician. Please visit BC College of Family Physicians: Find a Family Doctor or Doctors of BC: Find a Doctor.
Find Locations
4 Minute Read
Health & Wellness
As people age and their health changes, staying at home safely can become more challenging. But that doesn't mean immediately moving into long-term care.
/stories/how-interior-health-helps-seniors-stay-safe-and-supported-home
5 Minute Read
Community & Culture
Working with volunteers in a non-profit setting, Ken Zarr understands how essential it is to have compassion and the willingness to collaborate.
/stories/we-are-ih-connection-energizes-volunteer-coordinators-mission
3 Minute Read
Health & Wellness
Since opening in 2006, Hillside Centre has played a vital role in delivering specialized, tertiary psychiatric care to patients across the Interior region.
/stories/celebrating-20-years-great-care-hillside-centre
2 Minute Read
Community & Culture
The Healthcare Travelling Roadshow connected more than 400 rural students with hands-on health-care career exploration this spring.
/stories/helping-rural-students-explore-careers-health-care
6 Minute Read
Community & Culture
For Secwépemc Nation Chief Willie Sellars, who is a father of five and an IH board member, life is all about finding balance.
/stories/we-are-ih-nation-chief-ih-board-member-finding-balance
4 Minute Read
Community & Culture
Jonnathan Quintero leads with curiosity and compassion, advancing patient safety, collaboration and quality improvement at IH.
/stories/we-are-ih-biomedical-engineer-recognized-nationally-patient-safety
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