Visit our Digital Health Support Desk page for more information and ways to get support.
Resources
Frequently Asked Questions
Can I get help from a real live person?
Yes! Visit our Digital Health Support webpage and use our virtual assistant Simon (click on the yellow icon in the bottom right corner and type “chat with an agent" to be connected with a team member). Hours of operation are Monday-Friday, 7 a.m. to 7 p.m.
Alternately, you can call 1-844-870-4756 to be connected to the next available team member.
Can I book or reschedule my own lab appointment?
Yes! Visit www.labonlinebooking.ca to book and manage your lab appointments at any time.
Can I book a virtual appointment with my doctor?
Learn more about virtual visits on the Virtual Care for Patients webpage.
How do I access Interior Health location information?
If you are looking for information on location parking, address, hours, or other information, visit our location directory.
How can I get medical advice?
Digital Health Support cannot provide medical advice. If you have an enquiry related to a personal health condition or questions about your results, please contact your family or referring physician, or call HealthLinkBC at 8-1-1 to speak to a health care professional.
I’m looking for a physician – can you help me?
Digital Health Support cannot help you find a physician. Please visit BC College of Family Physicians: Find a Family Doctor or Doctors of BC: Find a Doctor.
Find Locations
4 Minute Read
Community & Culture
For Kelli Hartman, nursing was never just a career choice. It was a calling. What she didn't expect was where that calling would take her.
/stories/we-are-ih-retired-nurse-still-makes-difference-long-term-care
5 Minute Read
Community & Culture
What worked for Saras addition recovery was the connections and relationships she formed at IH that changed her life.
/stories/what-worked-me-saras-journey-surviving-living
5 Minute Read
Health & Wellness
Find tips for walking, biking or rolling to school safely. Learn how to make it safer to travel to school in your community.
/stories/how-walk-bike-or-roll-school-safely
3 Minute Read
Health & Wellness
With B.C.’s ongoing toxic drug crisis., it’s more important than ever to know how to recognize the signs of an overdose and what to do if someone needs help.
/stories/knowing-signs-opioid-overdose-could-save-life
2 Minute Read
Health & Wellness
Mosquitoes in Canada can carry viruses that may cause serious illness in humans. Here are steps you can take to protect yourself and your family.
/stories/protect-yourself-mosquito-borne-diseases-bc-and-canada
4 Minute Read
Community & Culture
Learn how IH and partners are remembering, healing and finding hope together.
/stories/ih-works-partners-continue-dialogue-toxic-drug-crisis
STAY CONNECTED
Receive news, alerts, public service announcements and articles right to your inbox.
Sign Up for MyHealthPortal
“I can’t say enough about this service. It allows me to track my blood sugars, helps manage my health and be better informed before my next visit with my family doctor.”
Access your own health information and records on your smartphone, tablet or computer by signing up for Interior Health’s secure patient information system, MyHealthPortal.