Castlegar and District Community Health Centre

Castlegar and District Community Health Centre

Our goal is to improve access and ensure the Indigenous patients' health care experience is culturally safe and inclusive. We aim to ensure the Indigenous patient understands the hospital cultural/processes and health care staff understand the unique needs of the Indigenous patient.

The Indigenous Patient Navigator (IPN) service will work with patients who are visiting from other areas of the province. This service may be available in other areas, contact an IPN to learn if it is available in your area.

Indigenous Patient Navigators, who are located in Mental Health & Substance Use (MHSU) locations (Kamloops & Williams Lake), will help to connect you or your family to the right MHSU service (counselling, substance use services and withdrawal management (detox)) and support access to cultural resources where requested.

Indigenous Patient Navigators (IPNs) are important members of our care teams. They work in hospitals and health centres throughout Interior Health and are available to support Indigenous peoples and their families during their care. Having an Indigenous Patient Navigator as part of the patient care team creates a safe space for Indigenous peoples to interact with the health system.

Whether or not you wish to self-identify as Indigenous, Indigenous Patient Navigators are here for you. The goal of an Indigenous Patient Navigator is to help make your hospital care and journey to wellness safe, comfortable and less confusing. 

Find out where Indigenous Patient Navigators are available

Listen to our Interior Voices podcast episodes on Indigenous Patient Navigators

Meet Meet IH Indigenous Patient Navigator Katie:

 

 

 

Services provided by Indigenous Patient Navigators

Indigenous Patient Navigators are available to support your care journey and make it less stressful for you and your family. Any member of your care team including your doctor or nurse can refer you to an Indigenous Patient Navigator. You can also request that an Indigenous Patient Navigator is part of your care team at any point during your care. Indigenous Patient Navigators are available to:

  • Offer emotional and cultural support 
  • Create a respectful space and help support the rest of your care team to provide care in a culturally safe way 
  • Be part of your care and discharge planning team 
  • Provide access to spiritual care for you and your family
  • Connect with your Elder or spiritual care provider to ensure you have access to them during your care
  • Contact language translation services

Resources

Indigenous Patient Navigator Brochure

Frequently Asked Questions

Is this service referral based?

Yes.

Can this service be offered virtually?

Yes.

Does this service support those who live on reserve?

Yes.

Stories@IH

Read our latest stories

3 Minute Read
Health & Wellness

Bats play an essential role in our ecosystem, but can carry diseases like rabies. Learn how to stay safe from bats and prevent disease.

2 Minute Read
Community & Culture

Glenn Charbonneau has always had a passion for human movement, but it wasn’t until an encounter that he felt compelled to get into physiotherapy.

5 Minute Read
Health & Wellness

Elizabeth has been caring for her son Anakin his whole life, who was born at 22 weeks. She's a proud caregiver & wants to share her story with other caregivers.

3 Minute Read
Health & Wellness

Hantavirus is a rare but serious disease caused by inhaling hantaviruses in old rodent droppings or urine. Learn how to protect yourself while cleaning.

4 Minute Read
Community & Culture, Health & Wellness

There may come a time in life where there will be a need for extra help with living at home. A wide range of services are available to you through IH.

6 Minute Read
Health & Wellness

Your emergency kit should always include critical supplies like water, food, and a wind-up radio, but you can also add items that are unique to your situation.

STAY CONNECTED

Receive news and alert posts, and Stories@IH blog posts, right to your inbox!

mail