If you are experiencing severe mental health and/or substance use concerns our community-based Intensive Case Management Teams can help. Our team-based care coordinates a broad range of services to meet you where you are at. Service is available to both adults and youth.

Services may include: assistance to find & keep housing, primary care, outreach, plus the following Treatment, Support & Recovery Services:

  • Support in developing personal treatment goals
  • Assessment & interventions
  • Group & individual counselling
  • Medical & psychiatric consultation
  • Education & self-management support
  • Referrals to other community services
  • Outreach services

Call 310-MHSU (6478) to connect with your local Mental Health & Substance Use centre

Resources

Intensive Case Management Resource List

Frequently Asked Questions

Is a referral required?

No

Does your service support those who live on reserve?

Yes

Can this service be offered virtually?

Yes

More Locations

Did you find what you were looking for? This service is also available in other locations. See below for more information. View all related Locations

Cranbrook Community Dialysis Clinic
Intensive Case Management for Mental Health & Substance Use
Cranbrook Mental Health & Substance Use

20 - 23rd Avenue South
Cranbrook BC V1C 5V1

250-420-2210(main switchboard)
Kamloops city view
Intensive Case Management for Mental Health & Substance Use
Kamloops Mental Health & Substance Use

200-235 Lansdowne Street
Kamloops BC V2C 1X8

250-377-6500(main switchboard)
Kamloops city view
Intensive Case Management for Mental Health & Substance Use
King Street Centre

126 King Street
Kamloops BC V2B 3Z8

250-376-7855(main switchboard)
Mountainview Assisted Living Village
Intensive Case Management for Mental Health & Substance Use
Nelson Mental Health & Substance Use

333 Victoria Street
Nelson BC V1L 4K3

250-505-7248(main switchboard)
North & Central Okanagan Lifeline Office
Intensive Case Management for Mental Health & Substance Use
Outreach Urban Health Centre

1649 Pandosy St Kelowna
Kelowna BC V1Y 1P6

250-868-2230(main switchboard)
Penticton Mental Health & Substance Use
Intensive Case Management for Mental Health & Substance Use
Penticton Mental Health & Substance Use

740 Carmi Avenue
Penticton BC V2A 8P9

250-770-3555(main switchboard)
The Concorde
Intensive Case Management for Mental Health & Substance Use
Vernon Downtown Mental Health & Substance Use

3306A 32nd Avenue
Vernon BC V1T 2M6

250-503-3737(main switchboard)
West Kelowna Health Centre
Intensive Case Management for Mental Health & Substance Use
Williams Lake Mental Health & Substance Use

487 Borland Street
Williams Lake BC V2G 1R9

250-392-1483(main switchboard)

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