Join a Top Employer!
We are proud, honoured and humbled to be acknowledged as a 2023 BC Top Employer for the ninth time. And, for the first time, Interior Health is a recipient of Canada’s Top Employers for Young People award.
What makes IH a top employer?
It’s all thanks to our people. Our employees and medical staff are innovative, dedicated and compassionate. Their commitment to serving communities across the southern Interior is what makes us a Top 100 B.C. Employer.
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Patient Care Quality Office
Patient Care Quality Office - Submit your feedback

Learn about the different options for sharing your feedback on the care that you or your loved ones have received.

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Mental Health & Substance Use Banner
Mental health

If you or someone you know is struggling with mental health – you’re not alone. Learn how to access different support services and access helpful resources. Reach your local Mental Health Centre for community-based supports by calling 310-MHSU (6478).

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A senior using a cane is supported while walking by a younger person.
Accessing Seniors Health Services

We offer a range of seniors health services alongside our partner agencies. Call 1-800-707-8550 to access seniors health services.

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Aboriginal Health and Wellness - Hero image
Aboriginal Patient Navigator

The Aboriginal Patient Navigator service at Interior Health supports First Nation, Métis and Inuit peoples living in the southern Interior access health services. Aboriginal Patient Navigator services help clients navigate the health system. Learn more about how to contact Aboriginal Patient Navigator services near you.

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Substance Use & Addiction Services Banner
Substance use

If you or someone you know is struggling with substance use – you’re not alone. Learn how to access different support services and access helpful resources. Reach your local Substance Use Centre for community-based supports by calling 310-MHSU (6478)

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digital health suppor
Digital Health Support

Need support with your Zoom virtual care calls? Digital Health Support helps people, caregivers and their families with a one-stop shop as they navigate IH virtual and digital tools to better their health care. Hours of operation: Monday-Friday, 7am-7pm. Closed on statutory holidays. 

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555 D Cedar Avenue , 100 Mile House, BC V0K 2E0

555 Cedar Avenue South , 100 Mile House, BC V0K 2E0

555 Cedar Avenue South , 100 Mile House, BC V0K 2K0

555 Cedar Avenue South , 100 Mile House, BC V0K 2E0

9604 Shamanski Drive , Vernon, BC V1B 2L7

2592 Morton Road , Alexis Creek, BC V0L 1A0

2592 Morton Road , Alexis Creek, BC V0L 1A0

PO Box 207; Building #6674, Clinic Lane , Anahim Lake, BC V0L 1C0

136 Vermillion Avenue , Princeton, BC V0X 1W0

200 - 945 Southill Street , Kamloops, BC V2B 7Z9

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Baby & Children Health

Access health information from infant to youth on topics such as dental health, hearing, immunization, nutrition and other topics.

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Heart Health

Learn ways to lead a heart-healthy lifestyle and learn to recognize the signs of a heart attack. We offer many heart procedures and programs.

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Kidney Health

We provide renal programs and services to support kidney health. People who have been diagnosed with chronic kidney disease may be enrolled in the renal program to access services.

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Mental Health & Substance Use

We provide many mental health and substance use services. We strive to ensure our services are welcoming to all people, gender identities, cultures, ethnicities and backgrounds.

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Seniors Health

We offer a range of seniors health services alongside our partner agencies. We aim to make our services person-centred, welcoming of all peoples, gender identities, cultures, ethnicities and backgrounds.

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Surgery

Access information you need before, during and after your surgery. Learn about surgeries we offer and recovery tips.

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Stories@IH

Stories@IH

Community & Culture
Name: Brandy Hagel (she/her/hers)Job Title: Registered NurseYears of Service: 5 ½ Worksite: Kelowna General Hospital Pediatrics Community:  KelownaAncestral Territory: SyilxFavourite Quote / Advice to live by: “If you put your mind to it, anything is possible.” Brandy Hagel, the registered nurse (RN) from Kelowna General Hospital who took to social media to reunite a pediatric patient with their stuffed bunny, has always loved working with kids. She has also always been the type of person who goes out of her way to make a positive difference in someone’s day.  So much so that in 2017 she combined her passion for running and desire to help others by taking on the challenge of running an ultra-marathon across Haiti to raise money for low-income families. She ran a total of 226 kilometres in just six days!  Naturally, her empathetic, caring nature and desire to work with children ultimately led her to a career as a RN in pediatrics.  “It is so rewarding to know that you are making a positive impact in someone’s day, and kids are the most resilient people I know. I love being able to help them understand that their illness doesn’t define them while we work together to get them healthy again.”  
4 Minute Read
Health & Wellness
You can’t see it, taste it or smell it, but radon gas is found everywhere in Canada. Caused by the natural breakdown of uranium in soil and rocks, radon dissipates outdoors but builds up indoors – in homes, workplaces, schools and leisure spaces. Radon gas is radioactive, and is the second-leading cause of lung cancer after smoking. It’s also the most significant indoor air carcinogen for residents of homes in Canada. According to the BC Centre for Disease Control's radon map, an estimated 30 per cent of homes within the Interior Health region are above the Canadian guideline of 200 Becquerels/m3. How do you know how much radon you have in your home? There’s only one way to find out: you have to test for it.  November is Radon Action Month in Canada. We want to introduce you to four people who are working hard to increase awareness of the risks of radon, and to promote testing, management and mitigation. This week meet Nancy Mora Castro, regional air quality coordinator for the City of Kelowna. Since 2020, she has led radon action at the local government level, expanding radon awareness and testing across the Central Okanagan. This month we also featured Greg Baytalan, specialist environmental health officer, and air quality and radon expert. We also introduced you to radon champions and medical health officers Drs. Silvina Mema and Fatemeh Sabet.
2 Minute Read
Community & Culture
Name: Nicole Fournier (she/her/hers)Job Title: Health care assistantYears of Service: 11Worksite: Three Links ManorCommunity: KelownaAncestral Territory: SyilxFavourite Quote / Advice to live by: Live, laugh, love. Since Nicole Fournier was a young girl, she always wanted to be a nurse. She was born and raised on the coast, and has been in Kelowna for over 20 years. She became a health care assistant (HCA) with the plan of getting her start in nursing and eventually become a wound care nurse. However, Nicole found her work as a HCA enjoyable.  In fact, when asked her proudest moment from her 11-years-and-counting career with Interior Health, she answered “becoming a care aide.”
3 Minute Read
Research & Innovation
When a health-care professional sees a patient at an Interior Health hospital, it’s important both for the health-care professional to have access to key patient information and for the patient to feel heard and seen. Interior Health has piloted mobile, modern technology at the South Okanagan General Hospital (SOGH) to achieve just that. Interior Health currently accesses shared information about patients through a health information system called MEDITECH. In a hospital setting, workstations on wheels (WOWs) are brought into patients’ rooms so health-care professionals can connect to MEDITECH. The issue is that WOWs are often bulky, hard to maneuver and can be disruptive to sleeping patients. By using MEDITECH’s Expanse Point of Care (POC) technology, health-care professionals can trade their WOWs for mobile devices that can connect to MEDITECH and key patient information. “We could see POC’s potential and the benefits of having a pocket-sized device staff can easily take into a patient's room without disruption,” said Teresa Fortune, the clinical operations manager at SOGH. “It would also untether our clinicians from their WOWs and enable them to spend more time engaging with patients at the bedside.” 

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Interior Health at a Glance

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843500+

Population
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2000+

Hospital Volunteers
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25400+

Staff
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2000+

Medical Staff