Join a Top Employer!
We are proud, honoured and humbled to be acknowledged as a 2023 BC Top Employer for the ninth time. And, for the first time, Interior Health is a recipient of Canada’s Top Employers for Young People award.
What makes IH a top employer?
It’s all thanks to our people. Our employees and medical staff are innovative, dedicated and compassionate. Their commitment to serving communities across the southern Interior is what makes us a Top 100 B.C. Employer.
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Patient Care Quality Office
Patient Care Quality Office - Submit your feedback

Learn about the different options for sharing your feedback on the care that you or your loved ones have received.

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Mental Health & Substance Use Banner
Mental health

If you or someone you know is struggling with mental health – you’re not alone. Learn how to access different support services and access helpful resources. Reach your local Mental Health Centre for community-based supports by calling 310-MHSU (6478).

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Accessing Seniors Health Services

We offer a range of seniors health services alongside our partner agencies. Call 1-800-707-8550 to access seniors health services.

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Aboriginal Patient Navigator

The Aboriginal Patient Navigator service at Interior Health supports First Nation, Métis and Inuit peoples living in the southern Interior access health services. Aboriginal Patient Navigator services help clients navigate the health system. Learn more about how to contact Aboriginal Patient Navigator services near you.

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Substance Use & Addiction Services Banner
Substance use

If you or someone you know is struggling with substance use – you’re not alone. Learn how to access different support services and access helpful resources. Reach your local Substance Use Centre for community-based supports by calling 310-MHSU (6478)

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Digital Health Support

Need support with your Zoom virtual care calls? Digital Health Support helps people, caregivers and their families with a one-stop shop as they navigate IH virtual and digital tools to better their health care. Hours of operation: Monday-Friday, 7am-7pm. Closed on statutory holidays. 

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555 D Cedar Avenue , 100 Mile House, BC V0K 2E0

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555 Cedar Avenue South , 100 Mile House, BC V0K 2K0

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9604 Shamanski Drive , Vernon, BC V1B 2L7

2592 Morton Road , Alexis Creek, BC V0L 1A0

2592 Morton Road , Alexis Creek, BC V0L 1A0

PO Box 207; Building #6674, Clinic Lane , Anahim Lake, BC V0L 1C0

136 Vermillion Avenue , Princeton, BC V0X 1W0

200 - 945 Southill Street , Kamloops, BC V2B 7Z9

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Baby & Children Health

Access health information from infant to youth on topics such as dental health, hearing, immunization, nutrition and other topics.

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Heart Health

Learn ways to lead a heart-healthy lifestyle and learn to recognize the signs of a heart attack. We offer many heart procedures and programs.

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Kidney Health

We provide renal programs and services to support kidney health. People who have been diagnosed with chronic kidney disease may be enrolled in the renal program to access services.

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Mental Health & Substance Use

We provide many mental health and substance use services. We strive to ensure our services are welcoming to all people, gender identities, cultures, ethnicities and backgrounds.

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Seniors Health

We offer a range of seniors health services alongside our partner agencies. We aim to make our services person-centred, welcoming of all peoples, gender identities, cultures, ethnicities and backgrounds.

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Surgery

Access information you need before, during and after your surgery. Learn about surgeries we offer and recovery tips.

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Stories@IH

Stories@IH

Health & Wellness
  Aniko Farkas enjoying nature. Photo credit: Brandi Lee Photography Aniko Farkas became a social worker out of her deep-rooted desire to help others. As a sociable, charismatic 35-year-old, she loves her work in both hospital and community settings, and embraces the challenges and rewards of supporting those with physical and psychological injuries. She never imagined she might one day need to call on the kinds of support she was accustomed to providing to others. In August 2020, Aniko witnessed a client's death in the course of her job. The loss of this particular client unleashed the pain from a decade of traumatic events, leading to such psychological damage that she would need more than a year off of work to heal. At the time, Aniko continued to work and told herself she was okay, until January 2021 when it started to become clear that she was not. Aniko (L) and Seija (R) celebrating Seija's “World’s Best Boss” award. Photo credit: Brandi Lee Photography.Seija Emond, who was a team lead at Cedar Sage Health and Wellness (now known as Access) was training Aniko. Seija recognized Aniko was experiencing burnout and pushing herself past healthy limits. Aniko was working many hours in multiple positions, averaging 65-70 hours per week, to avoid thinking about what she had witnessed. While Aniko was continuing to do her job well, Seija began to grow worried about her, and continued to check-in with her. When Aniko notified her team that another client had become unresponsive over the phone, and was calling 9-1-1, Seija left a leadership meeting to support Aniko in working with emergency responders to save the client's life. “I didn’t want you to experience this alone,” Seija said as she comforted Aniko. It's because of Seija’s thoughtful, empathetic and supportive leadership that Aniko felt safe enough to share with Seija that she wasn’t okay when Seija gently enquired about how Aniko was handling burnout. Seija didn’t hesitate to support Aniko in taking the needed time off work. “Originally when I went off work it was for three weeks,” she says. “I couldn’t have predicted then what the next year would look like.” Once Aniko stopped pushing herself to work, and gave herself the space and time she needed to recover, the impact of what she had been through set in. For the first two months, Aniko was exhausted, sleeping up to 20 hours a day. That soon developed into crippling anxiety, with daily panic attacks, nausea, and an overwhelming fear of leaving the house. Her cognition was also affected — she was unable to read or retain information. Aniko and Jaxx. Photo credit: Brandi Lee Photography.Aniko was diagnosed with post-traumatic stress disorder (PTSD) with derealization — a state of mind where you feel disconnected from your surroundings and the people you care about. “I experienced dissociation on and off for months,” she explains. “I’d drive to the store and sit in the car to try to be normal, try to be a part of the world. But I wasn’t in it, thinking how do I interact with this world I see?” Slowly and steadily, Aniko began her journey to recovery. The turning point in Aniko’s treatment was being connected with an occupational therapist, who took an incremental approach, listening carefully to Aniko’s experiences and tailoring treatment to her abilities. Each step helped Aniko repair the broken connection between her body and her brain. As her health improved, she began to work with a somatic therapist, who focused on the physical side of recovery. Her support team then began to focus on a gradual return to work. Aniko’s occupational therapist began helping Aniko rebuild confidence in her clinical skills and providing her with the knowledge and tools to manage physiological warning signs. Jesse Giddens, a regional representative from Interior Health’s Enhanced Disability Management Program (EDMP), reached out to Aniko to begin discussing what a gradual return to work could look like. “Jesse was amazing. It was a breath of fresh air when he called. Knowing he was supporting me in going back to work felt incredible. It was like the two pieces connected. WorkSafe and my support team at Interior Health supported me with my leave, then IH's EDMP liaised with my occupational therapist who handled everything with my gradual return to work.” “This was huge because being off work was super scary, and to have someone to take care of what needed to be done, the logistics, planning, training etc.— it was a lot for me to return to work, and they took care of everything. All I had to do was show up. I cannot say enough about how supported I felt and how grateful I am to have had that kind of support in a very difficult time in my life.” Aniko describes the first couple weeks of her gradual return to work as a “shock to the system,” but says things slowly began to fit into place through exposure and routine. She practised her grounding strategies, took breaks when she felt overwhelmed, and used what she’d learned in counselling and occupational therapy to work through her fear and anxiety. Enjoying nature’s ice rink. Photo credit: Brandi Lee Photography.After six weeks of supernumerary shifts, she returned to regular full-time duties in June 2022 — 17 months after she originally went off work. Today, Aniko is a social worker for the Injectable Opioid Agonist Treatment (iOAT) program and the social worker for Kelowna Integrated Court (KIC). She's also in school full-time completing her Master of Social Work through Dalhousie University. Aniko is proud of how far she’s come, and credits her recovery to an amazing team of health practitioners, IH's EDMP, and her steadfast, supportive friends. She also credits the four standout Interior Health staff who supported her gradual return to work and are her “go-to” supports: Carol Overn, Launa Wagner, Kyra Macpherson and Thomas Lait.
3 Minute Read
Community & Culture
Name: Tanya Momtazian (she/her/hers)Job Title: Registered MidwifeYears of Service: 16Worksite: Kootenay Lake HospitalCommunity: NelsonAncestral Territory: Ktunaxa and Syilx. “I live in the Sinixt, Ktunaxa, and Syilx territory of the West Kootenays. Sinixt is not on the territory map because it was declared extinct by the federal government, which has recently been repealed.”Favourite Quote / Advice to live by:  “I enjoy consulting and considering the iChing, an ancient Chinese Book of Changes. It talks about perseverance, harmony, planning, and strategy.” Born and raised in Calgary to a white settler father from Alberta and a mixed ethnicity mother from Trinidad and Tobago, Tanya is the first midwife to join Interior Health’s Navig8 Emerging Medical Leaders Program, which prepares medical leaders to operate effectively in their current and future leadership roles through a mix of action-based learning and mentorship. With a deep passion for patient care, Tanya holds a number of midwifery-related roles while finding time to pursue outdoor activities with her family, and trying her hand at silversmithing and jewelry making.
3 Minute Read
Health & Wellness
Do you have a student in your life who’s interested in science, health or writing – or all three?  BC Lung Foundation and Interior Health (IH) have partnered together to launch our first-ever Radon Skill Testing Contest for students in grades 4–8 and 9–12.   This skill testing contest aims to increase awareness of the health risks associated with radon. Students can answer one, or up to four, skill testing questions about radon for a chance to win Beats on-ear headphones, Beats wireless ear buds, or an Alpha Track radon test kit.  Radon is more prevalent in the Interior region than in the rest of B.C. It’s a radioactive gas that accumulates in indoor spaces, and long-term exposure can cause lung cancer. The only way to know how much radon you could have in your home, work or leisure indoor space is to test.  “Not only do we want students to take an interest in this important topic, we want parents and guardians, teachers and school staff to take note too,” says Dr. Silvina Mema, Deputy Chief Medical Health Officer at IH. “We want people to test for radon in their own homes.”
3 Minute Read
Community & Culture
Name: Brandy Hagel (she/her/hers)Job Title: Registered NurseYears of Service: 5 ½ Worksite: Kelowna General Hospital Pediatrics Community:  KelownaAncestral Territory: SyilxFavourite Quote / Advice to live by: “If you put your mind to it, anything is possible.” Brandy Hagel, the registered nurse (RN) from Kelowna General Hospital who took to social media to reunite a pediatric patient with their stuffed bunny, has always loved working with kids. She has also always been the type of person who goes out of her way to make a positive difference in someone’s day.  So much so that in 2017 she combined her passion for running and desire to help others by taking on the challenge of running an ultra-marathon across Haiti to raise money for low-income families. She ran a total of 226 kilometres in just six days!  Naturally, her empathetic, caring nature and desire to work with children ultimately led her to a career as a RN in pediatrics.  “It is so rewarding to know that you are making a positive impact in someone’s day, and kids are the most resilient people I know. I love being able to help them understand that their illness doesn’t define them while we work together to get them healthy again.”  

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Interior Health at a Glance

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843500+

Population
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2000+

Hospital Volunteers
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25400+

Staff
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2000+

Medical Staff