Breadcrumb
HIV & Health Outreach
Find out how to get tested for HIV (human immunodeficiency virus), explore prevention options, and learn about treatment and support services. We are here to help people living with HIV connect to the care they need.
HIV & Health Outreach Team
Our Health Outreach team, consisting of nurses and a life skills worker, Indigenous Patient Navigator, and social worker, offers free, confidential, non-judgmental care, education and advocacy in all Interior Health communities.
We support all people facing health or social barriers.
Our nurses provide confidential testing for HIV, sexually transmitted infections (STIs), and other bloodborne infections. Our team also offers ongoing support for people living with HIV, including case management, medication support, and referrals to additional services.
If you need help starting or accessing PrEP (pre‑exposure prophylaxis) or PEP (post‑exposure prophylaxis) our team is here to guide you. We also provide education and resources to help you make informed decisions about your health
We strive to meet people where they feel most comfortable—whether that’s in the community, outdoors, online, or at one of our clinic locations. Our approach is grounded in respect, dignity, and reducing stigma, so you can access care in a way that feels safe and supportive.
To reach a Health Outreach Nurse:
- Call 1-866-778-7736 – Monday to Friday 8:30 a.m. to 4:30 p.m. PST
- Email IHHealthOutreach@interiorhealth.ca
HIV testing
HIV testing is free and offered in a variety of ways to help reduce barriers and meet your needs.
Testing matters because early diagnosis supports your health, helps protect partners, and strengthens our communities.
HIV and STI testing options
There are several ways to access HIV and STI testing through Interior Health. Choose the option that works best for you.
Ask for HIV and STI testing during your appointment.
Call 1-866-778-7736 to speak with a nurse about testing and other support services.
Available in Kamloops, Kimberley, and Nelson. Lets you create a secure account online, choose recommended tests, and get a lab form. You can print the form or show it on your phone when you visit a participating lab.
On Demand (drop-in testing) is offered at all Interior Health laboratories and Dynacare labs in the Okanagan. This option requires you to provide your name or Personal Health Number.
Rapid HIV testing uses a small blood sample from a finger-prick and provides results within minutes. Available through:
- A Health Outreach Nurse – call 1-866-778-7736
- Outreach Urban Health in Kelowna
If you want to complete HIV or STI testing without providing your name or other personal information, contact a Health Outreach nurse to discuss pseudonym testing.
Additional testing information
Regular HIV testing is an important part of your overall health. The recommended testing frequency depends on your activities and personal health needs.
Testing is recommended for all people aged 18 to 70:
- Every 5 years as part of routine health care
- Every year for people who may have a higher chance of being exposed to HIV
- Once after age 70 if you have never had an HIV test before
Testing is also recommended at any age when:
- You have a medical issue that needs laboratory testing
- Your healthcare provider sees symptoms that may be related to HIV
- You think you may have been exposed to HIV
- You want an HIV test for any reason
- You are pregnant
To find the most up-to-date information on HIV testing, visit HIV Screening and Testing Guide.
In most cases, people who test negative will not receive a follow-up call. To confirm your negative result, call 1-866-778-7736 two weeks after your test. Local laboratories cannot share test results, so please do not call the lab where your test was done.
If your test is positive, a nurse will contact you to provide support, explain next steps, and help connect you with a doctor and follow-up care.
Get support
If you are living with HIV and need help finding a care provider, or if you have questions about testing, results, PEP, PrEP, or other HIV or STI services, you can contact a Health Outreach nurse for support and information.
Call us toll‑free at 1‑866‑778‑7736 or email IHHealthOutreach@interiorhealth.ca. We are available Monday to Friday, 8:30 a.m. to 4:30 p.m. (Pacific Time).
Resources
This toolkit provides practical guidance and tools to assist community-based organizations or groups to deliver social and emotional peer support services to people living with HIV and/or hepatitis (Hep C).
It includes four parts:
- Getting Started: a guide to develop and deliver peer support services
- Training Peer Mentors: facilitation guide
- Becoming a Peer Mentor: participant training guide
- Peer Mentor Policy and Procedure Handbook
Please also check out the section on HIV-related stigma, which is currently separate from the rest of the toolkit.
- HIV/AIDS - BCCDC
- British Columbia Centre for Excellence – Canada’s largest HIV/AIDS research, treatment and education facility
- HIV Testing Guidelines for the Province of British Columbia
- HIV PrEP - SmartSex Resource
- HIV PEP - SmartSex Resource
- CATIE - Canada's source for HIV and Hepatitis C information
- Red Road HIV/AIDS Network
Jonnathan Quintero leads with curiosity and compassion, advancing patient safety, collaboration and quality improvement at IH.
/stories/we-are-ih-biomedical-engineer-recognized-nationally-patient-safety
Indigenous Patient Navigator Deb Donald has spent time in nearly every area of Royal Inland Hospital. There are few places in the hospital she hasn’t been.
/stories/we-are-ih-indigenous-patient-navigator-proud-help-her-people
As a young child, Julie Davenport struggled to be understood. Now she oversees Early Childhood Development programs, thanks to a speech-language pathologist.
/stories/how-speech-language-therapy-opened-doors-ih-director
Learn how to stay safe in B.C. waters when blue-green algae blooms, or cyanobacteria, are present.
/stories/why-you-should-avoid-water-blue-green-algae-blooms
Moved by her son's health journey, Alana Haynes found her calling helping young patients at Kelowna General Hospital feel more at ease and parents reassured.
/stories/new-child-life-specialist-enhances-pediatric-care-kgh
Cheryl Whittleton’s 40-year IH career spans bedside care to senior leadership, grounded in compassion and a commitment to strengthening the future of nursing.
/stories/we-are-ih-nursing-allied-health-officer-sees-bright-future
STAY CONNECTED
Receive news, alerts, public service announcements and articles right to your inbox.