The Digital Health Support Desk helps people, caregivers and their families to use and navigate IH virtual and digital tools, including MyHealthPortal, lab & x-ray online appointment booking and support for an upcoming video visit with your care team. Visit our Digital Health Support Desk page for more information and ways to get support.
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Yes! Visit our Digital Health Support webpage and use our virtual assistant Simon (click on the yellow icon in the bottom right corner and type “chat with an agent" to be connected with a team member). Hours of operation are Monday-Friday, 7 a.m. to 7 p.m.
Alternately, you can call 1-844-870-4756 to be connected to the next available team member.
Yes! Visit www.labonlinebooking.ca to book and manage your lab appointments at any time.
Learn more about virtual visits on the Virtual Care for Patients webpage.
If you are looking for information on location parking, address, hours, or other information, visit our location directory.
Digital Health Support cannot provide medical advice. If you have an enquiry related to a personal health condition or questions about your results, please contact your family or referring physician, or call HealthLinkBC at 8-1-1 to speak to a health care professional.
Digital Health Support cannot help you find a physician. Please visit BC College of Family Physicians: Find a Family Doctor or Doctors of BC: Find a Doctor.
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