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Expectant parents will benefit from improved access to comprehensive pregnancy care at the new Encompass Pregnancy Care clinic, which opened in March in Interior Health’s Urgent and Primary Care Centre in Cranbrook, located in the Baker Street Professional Centre at 1311 2nd St.
The clinic is supported by eight Cranbrook-based maternity physicians and staffed with an experienced pregnancy care nurse. Encompass Pregnancy Care was created to be a non-judgemental, inclusive, and culturally safe space in which all patients feel heard, at-ease, and supported.
“We’re a group of local physicians working together to provide all-encompassing, high-quality and standardized medical and supportive care to pregnant patients,” said Dr. Madeline Oosthuizen, Family Physician (FP) and Encompass clinic physician. “Parents will have the opportunity to get to know each member of our physician team, will meet directly each visit with our clinic maternity nurse, who is a wealth of information, and will be connected with other community resources and health services specific to pre and postnatal care.”
Encompass Pregnancy Care is part of the East Kootenay Primary Care Network (PCN), a network of team-based care providers in the region. By being part of the primary care network and located in the Urgent & Primary Care Centre, parents attending Encompass Pregnancy will have one-stop access to team-based care, such as mental wellness clinicians, physiotherapists, social workers, and more.
“We are excited to welcome Encompass Pregnancy Care as part of our urgent care team. The Primary Care Network partnership between Interior Health, Ktunaxa Nation and the East Kootenay Division of Family Practice has made it possible to expand services available to people in Cranbrook and Kimberley,” said Shannon Statham, Interior Health’s primary care lead for the East Kootenay. “With team-based care, patients can see the most appropriate health-care professional to treat their needs. We are proud to welcome new parents to the centre.”
Encompass Pregnancy Care services include:
Pre and postnatal care
Labour and delivery in the East Kootenay Regional Hospital
Early pregnancy loss support and management
Pre-conception counselling
Contraception options
Family planning
Lactation support
The Encompass Pregnancy Care clinic is accepting new patients from Cranbrook and surrounding communities. If you would like pregnancy care, please phone the Urgent and Primary Care Centre to make an appointment: (250) 420-2323.
Urgent and Primary Care Centres supports people who are experiencing non-life-threatening conditions such as an ankle sprain and need to see a health-care provider within 12 to 24 hours, but do not require an emergency department visit. Health-care professionals working in the facility operate in a team-based care environment where patients are connected with the practitioner who can best provide care for their injury or illness.
The Cranbrook UPCC is a collaboration between Interior Health, the Ministry of Health, the Kootenay East Regional Hospital District, the East Kootenay Division of Family Practice and the Ktunaxa Nation.
Public Service Announcement
Interior Health would like to inform people in Trail and the surrounding area of an upcoming temporary change to access Kootenay Boundary Regional Hospital (KBRH).
As part of the ongoing redevelopment of KBRH, upgrades are taking place to the hospital’s heating, ventilation, air conditioning and electrical systems. As a result of this work, the hospital’s main corridor will be closed to foot traffic from May 14 to 30.
During this period, all staff, physicians, patients and visitors will be redirected to use the second floor corridor. Signage will be posted at the hospital to provide directions and elevators will be available for use.
The current phase of the KBRH redevelopment project includes construction of new ambulatory care clinical space and an expanded pharmacy. Renovations are also underway to KBRH’s oncology and physiotherapy departments and its cast clinic.
The renovations are part of significant investments in the Trail hospital. A new ambulatory care procedure unit is complete and opened in September 2021, while a new health information management department opened in July 2021. A new emergency department opened in September 2020.
Public Service Announcement
Clearwater and area residents are advised of a temporary change to the emergency department hours at Dr. Helmcken Memorial Hospital this afternoon and overnight due to unforeseen limited staffing availability.
The emergency department will be closed:
3 p.m. May 10 to 7 a.m. May 11
Interior Health regrets this temporary change to normal operations and reminds residents to take note of the following if they require care while the emergency department is closed:
In the event of an emergency, call 911.
Visit the emergency department at one of the following facilities:
Royal Inland Hospital – 311 Columbia Street, Kamloops
Call HealthLink BC at 8-1-1 (24 hour service) if you are unsure of your need to seek emergency care.
The emergency department in Clearwater is normally open 24/7.
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Public Service Announcement
Residents are advised the emergency department at the Slocan Community Health Centre will be resuming 24-hour service.
“I would like to thank the community for its support while we managed Omicron-driven staffing challenges earlier this year and reduced emergency services to maintain safe patient care,” said Interior Health president and CEO, Susan Brown. “I’m pleased to share that Interior Health has successfully recruited two additional registered nurses to the community and we can now resume normal operations.”
The emergency department will resume 24-hour service effective Tuesday, May 10.
“I’m pleased the emergency department is resuming 24/7 service in our community,” said New Denver Mayor Leonard Casley. “Having access to 24/7 care provides our community with the ability to seek prompt medical attention regardless of challenges posed by geographical location and limited pre-hospital services.”
Interior Health would like to thank the public for their patience and understanding as Interior Health took swift action in January to manage the COVID-19 driven staffing crisis.
Toxic Drug Alert
Please see the attached document to learn more about the look, contamination, and risk associated with the current drug alert.
View more toxic drug, environmental, and COVID-19 alerts.
Public Service Announcement
Residents in Clinton and Ashcroft are advised of laboratory service changes in their communities.
To reduce travel for Clinton residents, the Clinton Health Centre is now offering blood collection services on Wednesdays from 7:30 a.m. to 1 p.m. with the support of a medical lab assistant from Ashcroft. Walk-ins are available from between 7:30 a.m. and 8 a.m. and again between noon and 1 p.m. Booked appointments are available between 8 a.m. and noon.
The Ashcroft Health Centre will continue to provide collection services on Monday, Tuesday, Thursday and Friday. People who require bloodwork on Wednesdays may book appointments in Merritt, Clinton, Logan Lake or Kamloops. Limited walk-in service is available.
People can book an appointment online at www.labonlinebooking.ca or by calling 1‑877-740-7747. The call centre is open 8 a.m. to 5 p.m. seven days a week.
Public Service Announcement
As we close out National Immunization Awareness Week (April 23 – 30), Interior Health encourages families to stay on track with their immunizations.
“Vaccines have saved more lives in Canada than any other medical intervention in the past 60 to 70 years,” said Dr. Carol Fenton, Interior Health Medical Health Officer. As one example, as late as the 1950s, the polio virus caused paralysis or death in thousands of people, most of them children. Thanks to the polio vaccines, Canada virtually eliminated polio by 1964 with the last case acquired in Canada in 1988.”
Thanks to global efforts, vaccines are available to protect against diseases such as influenza, whooping cough, meningitis, chickenpox, hepatitis and specific cancers.
Immunizations across the life span
In B.C., young children are offered vaccines at two, four, six, 12, and 18 months of age. The vaccination process continues as children get older and begin school. A booster dose is needed for some diseases as children enter their teen years.
In grade six, all children can get the Human Papillomavirus (HPV) vaccine to protect against infection from types of human papillomavirus that cause certain cancers like cervical and mouth cancers. A 2019 study showed that the HPV vaccine cut pre-cervical cancer rates in B.C. by more than half.
The need for vaccinations does not stop as you get older, as there are many vaccines recommended for adults. All adults in B.C. can get a booster of tetanus and diphtheria vaccine every 10 years. If you missed your basic series of vaccines in childhood, or depending on your health, age and other risk factors, suggest you focus on the importance of pneumococcal and influenza as we get older as well as Zoster
“The COVID-19 pandemic has reminded us of how effective vaccines are in preventing serious illness and death,” said Dr. Carol Fenton. “This National Immunization Awareness Week, I encourage families to review their immunization records and stay on track – both to protect themselves and those around them.”
Visit our Immunizations & Vaccines page for information on important immunizations for infants, children and adults, as well as immunizations for travel. People can check their vaccine status on the Vaccine Status Indicator.
Public Service Announcement
Clearwater and area residents are advised of a temporary change to the emergency department hours at Dr. Helmcken Memorial Hospital tonight due to unforeseen limited staffing availability.
The emergency department will be closed:
4 p.m. Thursday, April 28 to 7 a.m. Friday, April 29
Interior Health regrets this temporary change to normal operations and reminds residents to take note of the following if they require care while the emergency department is closed:
In the event of an emergency, call 911.
Visit the emergency department at one of the following facilities:
Royal Inland Hospital – 311 Columbia Street, Kamloops
Call HealthLink BC at 8-1-1 (24 hour service) if you are unsure of your need to seek emergency care.
The emergency department in Clearwater is normally open 24/7.
Information Bulletin
Interior Health launched a pilot project at Kelowna General Hospital (KGH) to improve patient safety by preventing falls and injuries through the use of a remote patient video monitoring system called the AvaSure TeleSitter.
“Our health-care teams strive for continuous improvement in the care we provide, and it’s exciting to see our team at KGH use this new technology to increase patient safety,” said Interior Health president and CEO, Susan Brown. “We’ve already seen early success with the project. In just two months, there have been more than 2,000 interactions with patients using the TeleSitter which helped prevent falls thanks to the ability to virtually monitor patients.”
TeleSitter is an IV-like pole in the patient’s room that provides live video and two-way audio feeds to a trained staff member, like a care aide, monitoring from a central screen. If a patient attempts to get out of bed unattended, the care aide monitoring the video will ensure the patient is provided the assistance they need. Up to 10 patients can be monitored at the same time.
“I’m so pleased with how the roll-out of TeleSitter has been going at KGH. Within 10 hours of monitoring our first patient, the care aide was able to provide assistance to the patient to prevent a potential fall from happening,” said Jaymi Chernoff, executive director of clinical operations at KGH. “Having the ability to virtually monitor patients who may be at risk of falling, means the caregivers who sit bedside and don’t want to leave their loved one unattended, can go home and get some rest. The feedback from caregivers has been so positive so far; they are grateful and appreciative of the technology.”
Since being launched with two devices in January, ten TeleSitter’s have been deployed to help monitor patients on units 4A (medical) and 4W (surgical) at KGH with plans to expand to additional units.
KGH is the first hospital in Interior Health to implement this technology. Interior Health will review the success of the project before looking at implementing TeleSitters in additional hospitals in the future.
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