About Cranbrook Urgent and Primary Care Centre (UPCC)
The Cranbrook UPCC provides urgent primary care for people who need care within 12-24 hours. Patients are seen based on how urgently they need care based on their symptoms.
A registered nurse will assess your symptoms (triage) to understand how urgently you need care, and they will create a plan with you.
Depending on what you need, you may see a health professional at Cranbrook UPCC such as a physiotherapist, social worker, registered nurse, family doctor, nurse practitioner, mental wellness clinician, or occupational therapist.
If other services in the community can help such as your own family health-care provider, a pharmacy, Foundry East Kootenay, etc., we may connect you with them.
Available Services
Hours for Cranbrook Urgent and Primary Care Centre (UPCC)
- Monday to Friday: 9 a.m. to 7 p.m.
- Saturdays & Sundays: 9 a.m. to 6 p.m.
- Statutory Holidays: 9 a.m. to 6 p.m.
Available Amenities
Resources
Resources
Frequently Asked Questions
Do I need to make an appointment?
Not for urgent care. Same-day appointments will be provided based on how urgently you need care based on your symptoms. Try to see your family doctor or nurse practitioner first, if you have one.
Appointments for maternity care patients are offered Monday to Friday at various daytime hours. Please contact the Cranbrook UPCC if you would like to make an appointment with Encompass Pregnancy Care.
Is the clinic accessible by public transit?
Yes, it is located next to the BC Transit main bus station.
Is the clinic wheelchair accessible?
Yes
Are there emergency hours?
No
Is free parking available?
Yes
Is the clinic open on holidays?
Statutory holidays: 10 a.m. to 7 p.m. MST
Is this clinic part of a Primary Care Network (PCN)?
Yes
How do you book a lab appointment?
There are no laboratory test or ECG services available at the Cranbrook UPCC. In Cranbrook, these services are provided at the Tamarack Mall. Book your lab test and ECG online at www.labonlinebooking.ca. If you're unable to make a booking online, please call the Digital Health Support Desk to book at 1-844-870-4756 (Monday-Friday from 7 a.m. to 7 p.m. PST; Saturday-Sunday from 8 a.m. to 4 p.m. PST; excluding STAT Holidays).
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