Patient Surveys
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We care about the way you feel about our services

BC Continuity Across Transitions Patient Survey

Continuity Across Transitions is the latest province-wide patient experience survey underway to measure the experience and outcomes of patients accessing British Columbia’s health-care system.

This voluntary survey will run until March 31, 2021, with a focus on understanding the experiences of emergency department patients who are either transferred for a hospital stay and/or are discharged for care in the community. The goal is to learn how well care was provided when patients transitioned back to home from the hospital; and to understand how patients experience the transitions between care services. The results of the survey will be used to identify areas for improvement, as well as areas where we are doing well.
 
Patients will be invited to complete the survey by phone or online until March 31, 2021, with the help of our surveying partners R.A. Malatest & Associates. Patients who are randomly selected will receive a letter in the mail explaining the process for participating or requesting removal from the survey.
 
Patients who have questions or concerns about the survey may:
  1. Read the Frequently Asked Questions
  2. Find more information on the BC Patient Centred Measurement Website
  3. Contact the Interior Health Patient Care Quality Office by phone: 1-877-442-2001 or email
 

Other available surveys

BC Outpatient Cancer Care Survey 

The BC Office of Patient-Centred Measurement & Improvement, working together with BC Cancer and the six health authorities, is currently conducting a survey of patients who have received outpatient cancer care services. This survey will be used to understand how patients experience cancer care, to identify areas for improvement, and to determine if improvements have been made from the patient perspective.
 
Patients invited to complete the survey are aged 18 years and above; have received care for cancer, a blood disorder, or a non-invasive tumour at a BC Cancer regional centre or in a health authority-run health care setting in B.C.; and have been treated with radiation, immunotherapy, IV chemotherapy and/or non-IV chemotherapy between April 1 and September 28, 2019.  
 
Patients who have questions or concerns about the survey may call the toll-free survey line at 1-888-977-6062 or review the Frequently Asked Questions.

ICU & Lab Surveys

Please take one of the following surveys and tell us about your experience in ICU or an IH lab. 

Intensive Care Unit (​ICU) Laboratory

 

Previous survey results

 

As a step towards reconciliation, Interior Health acknowledges the land that we live, work, and play on as the traditional territories of the Dakelh Dene, Ktunaxa, Nlaka’pamux, Secwepemc, St’at’imc, Syilx and Tsilhqot’in peoples. It is with humility that we continue to strengthen our relationships with the First Nation, Métis, and Inuit peoples of the interior.
MoH     PCQO