Patient Surveys
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We care about the way you feel about our services

Emergency Department (ED) Sector Survey

The Emergency Department (ED) sector survey is the next province-wide survey that will be launched January 1, 2018 until March 31, 2018 to measure the experience and outcomes of patients accessing British Columbia’s (BC) health care system. Participation in the survey is voluntary. Patients who have received ED services in Interior Health may be invited to participate in the survey. In BC, this includes full service EDs, urgent care centres, diagnostic and treatment centres, and outpost hospitals.

The survey will be conducted by R.A. Malatest and Associates who will ask randomly selected patients who received services in an ED in BC to participate in the survey via telephone or an online option. Selected patients will receive a letter in the mail with the survey information.

The survey is being planned together with the BC Emergency Medicine Network and the BC Emergency Services Advisory Council. The overall initiative is managed by the BC Patient-Centred Measurement Working Group (BCPCMWG), which has representation from each health authority and the BC Ministry of Health (MoH).

For a quick overview of the survey process view our video or read the FAQ.

If you have any questions about the survey or wish to opt out please contact the Interior Health Patient Care Quality Office at 1-877-442-2001 or by email.

Other available surveys

Please take a survey and tell us about your experience. 

Intensive Care Unit (​ICU) Laboratory
 

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MoH     PCQO