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Basic rooms or preferred accommodation

A basic inpatient medical or surgical room is a shared room between three or four different patients and is no cost for patients with BC Medical Services Plan coverage. The specific amenities included in a basic room does vary for each hospital.  The number of patients per room and amenities available for specialty services like maternity care vary by site.

While there will be a privacy curtain between patients, should you desire more privacy, our Preferred Accommodation Program gives you the option of staying in a private or semi-private room, based on availability.

Preferred accommodation

If requested by you, our Preferred Accommodation Program (private or semi-private room) does come at a daily charge but your extended health insurance may cover all or the majority of the cost. Any revenue from this program goes to support the operations of the unit where you stay and receive care. To find out the details of your coverage for this benefit, please contact your insurance provider.

Patient rental services (TV & phone)

TV rental services are available right at the bedside, provided by HealthHub Patient Engagement Solutions. Patients or their loved ones can access TV services by visiting which 
is availabe 24/7 to also help answer questions related to local channel guides and request customer service assistance.

**Please note that rental services are only provided at Royal Inland and Penticton Regional hospitals. All other hospitals are provided with complimentary TV services by the hospital** 


MoH     PCQO