Ashcroft Urgent and Primary Care Centre (UPCC)

Ashcroft Urgent and Primary Care Centre (UPCC)

About Ashcroft Urgent and Primary Care Centre (UPCC)

Ashcroft Urgent and Primary Care Centre (UPCC) provides team-based care for non-emergency health concerns to individuals in Ashcroft that require same day attention. Care is available for concerns such as minor injuries, sprains and strains, infections, less serious child illness and injury, high fever, and cuts, wounds or skin conditions.

If you do not have a family doctor/nurse practitioner, or you are unable to get an appointment with your care provider that day, you can visit the UPCC. A health-care team is available, virtually or in-person to provide care for your health issues. You may see one or more of the following health professionals depending on your care needs:

  • Family physician
  • Nurse practitioner
  • Registered nurse
  • Social worker
  • Physiotherapist
  • Mental health and substance use clinicians
  • Aboriginal Patient Navigator

UPCC Patients are seen based on urgency, not on a first come first serve. Appointments will not be made to see a medical provider, but a phone triage with one of our Registered Nurses prior to coming in is recommended. For assistance please call 250-453-2211.

Hours for Ashcroft Urgent and Primary Care Centre (UPCC)

Regular hour of operation

Monday to Sunday: 8 a.m. to 8 p.m. (including statutory holidays)

Virtual Care Hours

Monday and Wednesday:  9 a.m. to 3:30 p.m.

Tuesday, Thursday and Friday: 9 a.m. - 11:30 a.m.

Saturday and Sunday: In-person physician coverage from 9 a.m. to 7 p.m.

50.734809169426, -121.28008915

Available Amenities

Free Parking


Accessing health services: websites & resources


Accessing health services: websites & resources

Frequently Asked Questions

Is the clinic wheelchair accessible?

Yes, the facility is wheelchair accessible through the main entrance of the Ashcroft Health site.

Do I need to book an appointment? If so, how?

Booked appointments are preferred. To book, call: 250-453-2211

There is capacity for same day drop-in appointments, based on urgency, but there is a limited number available each day. 

Are there emergency hours?


Is the clinic accessible by public transit?


Is free parking available?


Is the clinic open on holidays?


Is this clinic part of a Primary Care Network (PCN)?


How do you book a lab appointment?

For locations that have appointment booking as an option, book your Lab Test and ECG online at If you're unable to make a booking online, please call the Digital Health Support Desk to book at 1-844-870-4756 (Monday-Friday from 7 a.m. to 7 p.m. PST; Saturday-Sunday from 8 a.m. to 4 p.m. PST; excluding STAT Holidays).


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