Ashcroft Urgent and Primary Care Centre (UPCC)

About Ashcroft Urgent and Primary Care Centre (UPCC)

The Ashcroft Urgent and Primary Care Centre (UPCC) provides team-based care for non-emergency health concerns to individuals in Ashcroft and surrounding communities who require same-day attention.

If you have a health emergency that requires immediate care, call 911 or present at the nearest emergency department.

Care is available for concerns such as:

• Minor injuries
• Sprains and strains
• Infections
• Less serious child illness and injury 
• High fever
• Cuts, wounds or skin conditions

If you do not have a family doctor/nurse practitioner, or you are unable to get an appointment with your care provider that day, you can visit the UPCC. A health-care team is available, virtually or in-person to provide care for your health issues. You may see one or more of the following health professionals depending on your care needs:

• Family physician
• Nurse practitioner
• Registered nurse
• Mental health and substance use clinicians
• indigenous Patient Navigator

If you need to access health-care services at the UPCC, please note that:

• You can book an appointment in advance by calling 250-453-2211
• Walk-in services for same-day, urgent care are available, but please note:
  • If you have an urgent health-care need and are planning to visit the UPCC, we encourage you to first call the site at 250-453-2211 and talk to one of our registered nurses, who will ask about your health-care concern and advise you on the next steps, whether that's visiting the UPCC or accessing alternate services.
  • Walk-in availability is limited and prioritized by urgency. There is no guarantee you will be seen by a physician/nurse practitioner. If you are not able to be seen that day, an appointment will be booked for you at a future date or you will be directed to alternate services as appropriate.
  • You will be assessed by a registered nurse upon arriving at the UPCC