Virtual counselling creates space for person-centred care
Brittany Willment remembers feeling apprehensive the first time she used the online tool called Kelty’s Key with one of her clients.
“I thought, ‘Would I be able to provide therapy in a useful way? What if my email doesn’t work? How do I do this?' ” recalls the counsellor from Penticton's mental health and substance use community counselling team.