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Learn when you should visit the emergency department, and what the process is after you arrive.
… urgent care or is life threatening, go to your local emergency department. You can also call 9-1-1 . If you have a health … community Curious about other options? View our Use your emergency department wisely poster . For trusted health … No two emergency department visits are the same. We care for the …
Information
Learn about transportation options when you’re going to or leaving the hospital, what the costs are and what support is available to you.
… the health-care system. Whether you need transportation to hospital, a long-term care facility, or a medical … Learn how to get to the hospital in an emergency and the process of travelling from one hospital or … calls for you) to ask for an ambulance to take you to a hospital: If you are taken to an acute care hospital (by …
Information
Access resources to help you prepare for natural disasters and emergencies before they happen.
… and evacuation preparation Educational resources: Emergency Events (HEMBC) - Information and videos on how to stay safe during emergency events Natural Disasters & Emergencies - … that may help you prepare for an environmental health emergency before it happens. …
Information
Service Interruptions FAQ | IH
… ability to maintain or offer certain services, including emergency departments. They can occur from time to time and … require that patients be sent to other facilities for emergency needs, or that we close certain departments for a … Examples of service interruptions include an emergency department needing to temporarily redirect patients …
Information
Learn about the services we provide and the current areas our research is focusing on.
… The goal of our Research Department is to build a Learning Health System that includes … your application to work with Interior Health's Research Department.  … Research Department | Research | IH … Research Department … Research Department …
Information
Learn about the innovative Hospital at Home model that enables hospital-level care to be provided in the comfort of a registered hospital patient's home.
… A consensus definition on Hospital at Home was presented at the  World Hospital at Home Congress  in 2023 by Professor Michael Montalto, on behalf of the Scientific Committee: "Hospital at Home/ Hospital in the Home (HaH/ HITH) is an … Interior Health launched an HaH program at Kelowna General Hospital (KGH) in January 2025. Patients must meet the …
Information
Learn which items you should bring to the hospital and which ones you should leave at home.
… As you’re preparing for your hospital stay, make sure you pack the following items:  … sure to carry two different pieces of ID when you come to hospital.  Learn more about Personal ID to bring Your valid … or cheque book when it’s time for you to go home from hospital.   …
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Learn about the process hospitals follow for sending patients home, and how patients are supported in making a home treatment and recovery plan.
… Planning for your discharge from the hospital starts well before you actually leave. In fact, we … planning for your return home as soon as you come into the hospital. We regularly meet to review your treatment and … health care such as community nursing, care at another hospital or rehabilitation services; your health-care team …
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Learn how we protect all hospital patients, residents, staff, volunteers and visitors from getting an infection, and the role you can play.
… additional precautions are needed to protect others in the hospital who are ill and more likely to develop an infection. … in your body that can spread easily to others and the hospital environment. Although these germs won’t make you … germs that placed you on precautions when you were in the hospital, the chance of spreading the germ to your family …
Information
Learn about the variety of amenities and services that are available at many hospitals in the Interior Region.
… separation from your loved one while they are admitted to hospital can be stressful, but eWishes can help make that … amenities included in a basic room does vary for each hospital. The number of patients per room and amenities … Visit the Parking section of our Transportation To & From Hospital page to view hospital parking rates. …