About Penticton Urgent and Primary Care Centre (UPCC)
The Penticton Urgent and Primary Care Centre (UPCC) provides team-based care for non-emergency health concerns to individuals in Penticton who require same day attention. Care is available for concerns such as:
- Minor injuries
- Sprains and strains
- Infections
- Less serious child illness and injury
- High fever
- Cuts, wounds or skin conditions
If you do not have a family doctor / nurse practitioner, or you are unable to get an appointment with your care provider that day, you can visit the UPCC. A health-care team is available to provide care for your health issues. You may see one or more of the following health professionals depending on your care needs:
- Family physician
- Nurse practitioner
- Registered nurse
- Social worker
- Physiotherapist
- Mental health and substance use clinicians
UPCC patients are seen based on urgency, not on a first come first serve basis. While we don't book appointments, we recommend you phone us at 250-770-3696 and talk to one of our registered nurses prior to coming in to the UPCC.
Long-term primary care services for people with mental health and / or substance use needs are also available through Martin Street Outreach. During operating hours, if you are a regular and ongoing patient of the Outreach clinic, appointments may be available. For assistance please call 250-770-3696.
Available Services
Hours for Penticton Urgent and Primary Care Centre (UPCC)
Martin Street Outreach Centre
Monday to Friday: 8 a.m. to 4 p.m.
Closed on statutory holidays.
Urgent Care Walk-In
Monday to Friday: 5-8 p.m.
Saturday, Sunday and Statutory Holidays: Noon to 6 p.m.
Available Amenities
Resources
Penticton Primary Care Centre - Info Sheet
Resources
Penticton Primary Care Centre - Info Sheet
Frequently Asked Questions
Is the clinic wheelchair accessible?
Yes.
Do I need to book an appointment?
UPCC patients are seen based on urgency, not on a first come, first served basis.
While we don't book appointments, we recommend you phone us at 250-770-3696 during daytime operating hours to talk to one of our registered nurses prior to coming in to the UPCC.
Are there emergency hours?
No.
Is the clinic accessible by public transit?
Yes.
Is free parking available?
Yes.
Is the clinic open on holidays?
Yes, from noon to 6 p.m.
How do you book a lab appointment?
For locations that have appointment booking as an option, you can book your lab test and ECG online.
If you're unable to book online, please call the Digital Health Support Desk at 1-844-870-4756. The support desk is open Monday to Friday, 7 a.m. to 7 p.m., and Saturday and Sunday, 8 a.m. to 4 p.m. Please note the support desk is closed statutory holidays.
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