Kelowna General Hospital

Kelowna General Hospital

Our Access Mental Health & Substance Use Services (MHSU) aims to provide a safe space where you can be connected to the service or services that meet your needs. 

To self-refer, call 310-MHSU (6478) or visit your local MHSU Centre. Or feel free to speak to your family doctor or nurse practitioner to ask for a referral. 

When you contact MHSU, an intake clinician will ask you a series of screening questions with your permission to understand you better, and connect you with the right team, program or resources. 

Primary care providers or agencies, please complete the Community MHSU Referral Form and fax it to your local MHSU Centre, or call 310-MHSU (6478). 

Referral Form for Community Mental Health & Substance Use Services

For immediate, free, and confidential emotional support, crisis intervention and/or community resource information 24 hours/day, seven days/week, please call the Interior Crisis Line Network at 1-888-353-2273. 

If picking up the phone is challenging and uncomfortable, please use the "Talk Suicide" chat service

For life-threatening situations, call 911 or go to your nearest emergency department. 

Call 310-MHSU (6478) to connect with your local Mental Health & Substance Use centre

Resources

Access MHSU Services Resource List
Overview: Child and Youth Mental Health and Substance Use (MHSU) services

Frequently Asked Questions

Is a referral required?

No

Does your service support those who live on reserve?

Yes

Can this service be offered virtually?

Yes

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